The Club 4+
Hong Kong Telecommunications (HKT) Limited
-
- Free
Screenshots
Description
The Club mobile app is everything you'd want to start a rewarding journey. It delivers a great loyalty experience with a perfect combination of shopping experience and member privileges enjoyment. The whole journey is happening all in one app. Your life is rewarding every day with The Club.
► Shop your favourites with The Club
The Club is an ideal place for you to find what you like from an array of products across categories including electronics, home & kitchen, wine & spirits, groceries, health & well-being and more from top brands including Apple, Samsung, Sony, LG etc.
► Earn more with Clubpoints
Discover the flexible use of Clubpoints which offers an experience of convenience enriched with loyalty rewards! You can earn Clubpoints while shopping, paying for services from HKT’s lines of business e.g. csl, 1O1O, now, Netvigator or merchant partners like, iHerb, Shell, Adidas, ASOS and more.
► More Clubpoints means less spending
Clubpoints earned can be used to deduct your spending total, redeem for admission to events, as well as an array of products, services and privileges.
► Receive alerts about offers for you
With the new The Club mobile app, you get notified about the offers tailor-made for you. Make sure you enjoy them while they last!
► Discover and enjoy member benefits
Enjoy exclusive offers from our partner merchants e.g. Clarins, FWD, Klook, Marriott Bonvoy, Sephora and more. Discover your member benefits now!
► Explore the World with Brand-new Club Travel*
Discover global flights, 2,000,000+ hotel stays with the new Club Travel*. Book tickets for your next trip now!
*Hong Kong Travel Agent License No.: 350873
What’s New
Version 2.6.13
Improved user experience with known issues fixed:
- Enhanced shopping and checkout experience
- Optimized loading performance
Ratings and Reviews
Placing an order
Easy access and navigation. Good choice of products. Like my shopping experience very much!
Poor user exp
The website and the app belong to the worst user experience i ever had. This is supposed to give to your customer an enjoyable and rewarding moment. In fact, you waste so much time browsing products and read details, not even mentioning that you kinda forced to download a second « the club » app, have to login a dozen of time even if platforms are from the same provider… There is nothing user friendly, filters are not properly offered, everything is slow, no products categories... Just wondered if anyone in this company offered to do tests before launching this. Try to be your own customer/user but as even CSL staff in shop are rarely offering an enjoyable customer experience, i guess the whole company can be resumed by this app.
It shouldn't be too complicated to improve things at this stage for a company of this size.
Developer Response ,
Thank you for your comments. We are working hard to improve user experience. Please stay tuned to our upcoming releases.
Cannot login to my account with the app
I can login to my account with the pop up window clicked through my email but when I try to login to my account via the app directly, I failed.
The costumer service hotline is just not working and not responding to any inquiry. They let us to leave a message, and told us to leave a contact for them to call back within 24 hours. But they never call back. The worst costumer service I have even had.
Developer Response ,
Apologise for the inconvenience caused. Please send your account details to enquiry@theclub.com.hk. We will get back as soon as possible. Thank you very much.
App Privacy
The developer, Hong Kong Telecommunications (HKT) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Hong Kong Telecommunications Limited
- Size
- 106.7 MB
- Category
- Shopping
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Languages
-
English, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © The Club 2023. All Rights Reserved
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.