全新UA Mobile App現已推出
升級成為UA LOYALTY CLUB (UALC) 會員
(註: 功能 1～3適用於UA免費會員及UA LOYALTY CLUB會員)
Rubbish app nothing works
I have joined the membership and have the points to claim for tickets. But the app’s reward redeem function is never working. It does not let you redeem anything.
Totally useless app. Actually the ua website also does not work. It has been like this for a long time already and still not fixed. Bunch of useless developer only ask people to pay but provide zero service. If it continues I’m sure they will go onto news paper and be sued by consumer council one day.
Unable to login and they told me to change my phone
Whenever trying to login, the app will auto quit! I called to customer service and he just told me that “yes you can use it by login your app” even after i told him gazillion times that the app auto quit when i try to login. He is just like a robot and he suggested me to change to another mobile phone. It is a useless membership, so don’t join.
Reward by points not even working
I paid HK$100 to join UA Loyalty Club and when I logged in using this app, excited to see what I can get by points, turns out nothing to be shown. How do I suppose to use those points to get my rewards? I do think this app has to be redone. What a waste of money joining as a membership.