優步 - 隨時預約搭乘計程‪車‬ 4+

立即使用 Uber 優步,享受可靠及安全的交通服務‪。‬

Uber Technologies, Inc.

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描述

Uber 致力於維護您的安全。您有權享有安全無虞的交通服務,我們為此建立了值得信賴的安全標準。

使用 Uber,動動手指即可輕鬆前往目的地。只要打開 App,輸入想前往的地點,職業駕駛就會提供服務,協助您抵達目的地。

不論身在何處,幾乎都能四通八達,暢行無阻
Uber 在全球 600 多座機場和 10,000 多個城市提供服務,助您輕鬆實現旅遊計畫。您可視需要即時叫車,也可以提前安排行程。

隆重介紹 Uber Taxi 優步小黃,透過 Uber 預約搭乘的最新選擇。現在,您可以選擇透過 Uber App 叫計程車。

無論您追求的是品味、空間或實惠價格,Uber 都能協助您找到符合需求的完美行程。

查看預估應付車資
使用 Uber,您可以在叫車前事先查看預估應付車資,費用多少一目瞭然。

維護您的安全是我們進步的動力
我們致力於讓每趟行程安全無虞,因此,除了點到點安全標準外,我們還打造了全新的安全功能,也更新了《社群準則》,以利打造互相尊重、積極正面的行程體驗。

您可以分享行程
您可以在行程中分享自己的位置和行程狀態,讓親友知道您已到達目的地,不必掛心。

您可以聯絡緊急援助服務
您可以從 App 中直接致電當地主管機關,App 也會顯示您的位置和行程詳細資訊,以便您迅速分享給緊急援助服務。

為您的職業駕駛評分並給小費
每趟行程結束後,您都可以送出評分和建議。您也可以直接在 App 中給予小費,向職業駕駛表達謝意。

部分產品只在特定市場提供。

若要查看所在城市是否能夠使用 Uber,請造訪 https://www.uber.com/cities。
若要在 Twitter 上跟隨我們,請造訪 https://twitter.com/uber。
或者,您也可以前往 Facebook 按讚追蹤我們:https://www.facebook.com/uber

有任何疑問嗎?請造訪 uber.com/help。

最新功能

版本 3.607.10000

我們會盡可能經常更新 Uber App,確保能提供您更快更可靠的使用體驗。以下是幾項最新版更新中的升級項目:

- Updates to improve localization across the app
- Various bug fixes & improvements
 
對此 App 感到滿意嗎?快來幫我們評分吧!您的寶貴意見可協助我們讓 Uber App 持續運作。
有任何疑問嗎?在 Uber App 中點選「幫助」或造訪 help.uber.com 即可尋求協助。

評分與評論

4.8 滿分 5 粒星
13.9万 個評分

13.9万 個評分

jmmchan

Poor service of Uber

I called Uber this evening and the car came and picked up other rider in front of me!! Both the driver and the rider were not confirm with each other whether they were the right march or not!! I made an inquiry with the driver through their system and he just released our conversation and turned me to another order without asking my consent!! Then the next car came with wrong location (poor GPS system of Uber) detected and I was not being picked up again. After my phone direction the driver came 20 minutes later and I thought I was save but actually not. My destination was the AC Hall of Baptist University along Waterloo Road, but this guy drove me to the car park at Baptist University Road three street away so I had to walk 15 more minutes to my destination, why should I took Uber if I really wanted to walk?? I was so disappointed with such kind of service. Lastly, Uber even double charged my trip. What a terrible experience!!

kelly.1as

Extremely Poor Customer Service and Unjustified Charges

I am writing this review to express my utmost disappointment with Uber's customer service and their unjustified charges. As a loyal user of the Uber app for several years, I have always relied on their service for convenient transportation. However, my recent experience has left me frustrated and unable to trust the company any longer. Firstly, the customer service provided by Uber has been extremely poor. I encountered an issue with the app that prevented me from calling a car, and despite numerous attempts to reach out for assistance, I received no response. To exacerbate matters, I was shocked to discover unauthorized charges on my account, which were completely unjustified. This experience has not only caused inconvenience but has also shattered my trust in the Uber platform. I expected transparency and fairness from a reputable company like Uber, but instead, I found myself being charged without any explanation or valid reason. As a consumer, I value reliability, transparency, and excellent customer service, none of which were demonstrated in my recent interactions with Uber. I sincerely hope Uber takes immediate action to rectify these issues and improve their customer service standards. I urge Uber to reevaluate its customer service practices and ensure that incidents like mine do not happen again. I cannot recommend Uber to others due to the poor customer service and the unjustified charges I experienced.

Charcoalchan

Unfair call off of service by the Uber driver

It is the first time I try use Uber service in HK, I myself as a driver seldom has chance to call Uber but always think this share economy service should be supported, but with today bad experience I don’t think Uber system can do better than the traditional taxi system in HK. The same bad experienced as taxi driver I also experience and as a user I could do nothing but accept his reject of service by the driver. He asked me to cancel the service as he is going to finish his day. But if so why he take the call, so I really doubt Uber system is working as many people say. If this is not satisfactory resolve I will do best to promote this bad experience that I can.

From an angry customer of Uber !!🤬🤬🤬

App 私隱

開發者表明Uber Technologies, Inc.的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策

用於追蹤你的資料

其他公司的 App 和網站或會使用以下資料追蹤你:

  • 購買項目
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  • 搜尋記錄
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開發者可能會收集以下資料並連結你的個人身份:

  • 購買項目
  • 財務資料
  • 位置
  • 聯絡資料
  • 用户內容
  • 搜尋記錄
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  • 敏感資料
  • 診斷
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私隱慣例或因使用的功能或年齡等因素而異。進一步了解

支援

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