The application provides information about Discovery Bay ("DB") ferry, buses and Club coaches. Passengers can better plan their journeys with this application, which offers the following features:
- Information notice board
- Time tables, routes and fare information of ferry and bus services.
- Discovery Bay internal car booking services
- Notification alerts of special and emergency situations affecting transportation of DB
Bug fix on displaying timetable
Hire care portion of app needs work
because there is no way of reporting these issues to anyone at HKR or DBTSL I am posting here. I have now downloaded this app 3 x becuase the hirecar function appears not be be working properly and even on this 3rd attempt I still am unable to see the cancel function of the the hire car booking service. they also need to fix the status feature so that it correctly reflects the status. I booked a car for 5.50am last week, took a chance that he would be there even though the booking did not show that it was confirmed. Took the car and still 7 days later still showing as "waiting to confrim". I feel for the drivers as now everything is their responsibility!
Needs a lot of improvement !
1 Star out of 5 ... seriously ! There should be an option for no star. The app just doesn’t have real time notification of the booking status ... if a car has been confirmed booked ... how long it’s going to take to arrive ( just an estimate would be sufficient)You are just left in the dark till either the car arrives or doesn’t arrive at all. What a downgrade from the previous version. What has happened to improvements in services! What a disappointment. And with so many complaints and still no improvement or response says a lot about how this is being managed. Disappointing.
Fix the Hire Car or fallback to phone booking
Always the same. Booking taxis is worst with the app than it was by phone. You send the request. It displays Waiting to arrange and you never know if it comes or not. It’s totally USELESS to be honest it’s the least reliable app I have on my phone. I end up hailing the hire car in the street ... oh and also the ferry times are not reliable. Citymapper works better. Fix or retire the whole app, honestly.