智方便 iAM Smart 4+

Name: 智方便 iAM Smart
Rating: 1.8 (3268 reviews)
Author: Office of the Government Chief Information Officer, Hong Kong SAR Government

使用智方便生活新體‪驗‬

Office of the Government Chief Information Officer, Hong Kong SAR Government

- 1.8 • 3,268 個評分

- 免費

iPhone 螢幕截圖

描述

「智方便」讓用戶透過個人流動電話進行身份認證，以單一數碼身份，登入和使用不同政府部門及商業機構的網上服務，費用全免，適用於11歲或以上的香港身份證持有人。

「智方便」帳戶備有兩個版本，「智方便」版本將提供身份認證、「填表通」及個人化提示，而「智方便＋」版本更可以使用數碼簽署功能：

● 身份認證
√ 用戶將可以單一數碼身份，簡單安全登入和瀏覽各項政府及和商業網上服務，避免因管理不同的用戶名稱及密碼所帶來的煩惱，令日常生活更方便。

● 「填表通」
√ 用戶可使用「填表通」功能，自訂儲存不同的個人資料（例如姓名、性別、身份證號碼、出生日期、住址及聯絡電話等），自動填寫表格，無需再為不同的申請填寫相同的資料，快捷方便。

● 個人化提示
√ 用戶可選擇接收政府不同網上服務的個人化提示，緊貼各項服務更新、到期提示及最新資訊等。

● 數碼簽署
√ 用戶可根據《電子交易條例》(香港法例第553章)使用「智方便+」進行數碼簽署，在網上處理法定文件及程序。

登記及使用「智方便」：
● 使用已啟用生物認證（如指紋或臉容辨識）的個人流動裝置，下載並安裝「智方便 iAM Smart」流動應用程式

● 登記「智方便」戶口前，已可獲取一系列與生活相關的資訊。

● 按「登記」並根據流動應用程式內的指示掃描身份證，以驗證身份證真偽及讀取卡面資料

● 將臉容對正屏幕上的照相框，作出指定動作及自拍，以進行真人及臉容辨識

● 提交登記後，系統會根據申請人的身份證紀錄驗證其身份

● 通過身份驗證後，再提供與流動電話的內置生物認證、設定「智方便」6位數字密碼及提供電郵地址

● 完成後，申請人便可即時使用「智方便」平台的各項功能

如果你想登記或升級至「智方便+」以使用數碼簽署功能，你可帶同你的香港身份證和個人流動裝置，親臨我們的自助登記站、登記服務櫃位或通過流動登記隊辦理有關手續。

注意事項:
● 11至17歲之人士必須在父母或監護人的同意下進行登記。

2024年3月20日

版本 3.3.0

更新內容包括：
- 增添「智方便」電子證書資訊
- 簡化「智方便」電子證書續期流程
- 密碼登入選項優化
- 介面優化
- 錯誤修復

1.8 滿分 5 粒星

3,268 個評分

Absence of Data Safety Specifications

There are plenty of other applications offering password management capabilities that specifies their data security measures and technical details, including the encryption protocols, whether the service providers (in this case, the government or the bureau responsible for its development) are of "zero-knowledge" of users' data, how data is stored etc. Not to mention 智方便 is developed by the government that data security has to be further guaranteed that clarifies and ensures the application is not directly or passively utilized for mass surveillance. If these concerns are addressed, I can foresee Hong Kong citizens will probably be more confident in adopting it.

Waste of taxpayer time and money

When your app cannot even get past the first stage of registration which requires you to take a picture of your ID card, this shows that the app hasn’t been sufficiently tested before it has been rolled out. The fact of the matter is, all the newest batch HKID Cards have a reflective surface and it is extremely difficult to take a photo of the ID card “without reflection”. This is not helped by the fact that the app was programmed to take the first photo of your ID card with the flash on (without any option to turn the flash off). This, in itself, almost guarantees that any pictures you take with the app will result in a picture of your ID Card with a reflection and which falls short of the requirements. As a result the most users are stuck in this infinite hell of not even being able to complete this first step. Perhaps the developer and the HKSAR Government should look into this fiasco of an app before trying to persuade us to adopt this? Would have thought this is a no-brainer!

I understand what you do for verifications but…

I literally banged my forehead to a wall, pulled a knife out to cut my wrist. The wall of frustration for registration and repeated failures in attempting that impossible task has sent me to a downward suicidal spiral. I need to call the hotline now. I just can’t take it anymore…I feel so sad, so depressed, so frustrated, so deflated after an hour of repeated failures. Not to mention another 30 mins prior, bouncing back from sites to sites, apps by apps just to reach this app. Please streamline the process, please simplify the redirections, please make it easier to get things done without making our phones possibly locked out forever. I can’t take this much…I tried to register and I failed…I gave up…