BlaBlaCar: Carpooling and Bus 4+

Giving it 4 stars because it’s by itself a great idea, but they really need to work on fixing the numerous bugs which are incredibly annoying

Very good app which I used for years as a driver and had many successful drives worh many great people. I posted one add for a ride I planed and they deleted/suspended my account. In an add I posted that I had one seat available as I was going with my van. It was all there 100%. When I contacted customer suppory they told me I was suspended because it was against the rules as they said I was doing this commercially: let’s review- one seat is commercial and 3-4 seats in a car are not!? 🤪 Ok, when I breached that intellectual barrier with customer support then they gave me another set of “sins”. My vehicle has to have 4 wheels and less then 7 seats. ☑️and☑️. When I explained that I was asked to provide all car permits for cars I have (and use) to them together with my personal documents. That was bottom line and then I decided this is harassment and decided not to use the app any more. Sorry as I drove many people for minimum or no money in a popular route across almost whole country but would not take harassment from unfriendly and unreasonable customer support guy Borislav.

Hello, the app is great, very user-friendly. I just have one minus for it. You need to force the users that offer rides that They put their real prices. They maybe use your suggestions when offering/advertising the transport but after confirming the transport they increase the price.
Airbnb also has suggested prices …and lots of other platforms, but is on the enduser which price They will offer and in this case it also should be an option. The passengers whants to know the exact price when organizing the transport. You may think that this is not your concern, but in longterm you may lose potential clients.