Glovo - Dostava hrane i ostalo

Name: Glovo - Dostava hrane i ostalo
Rating: 4.8 (65209 reviews)
Author: Glovoapp 23 SL

Restorani, supermarketi i više

Samo za iPhone

Besplatno

65 tis. ocjena
Dob

13+
God.
Kategorija

Životni stil
Developer

Glovoapp 23 SL
Jezik

HR
+ još 19
Veličina

251
MB

iPhone

Jedna od najpopularnijih aplikacija za dostavu, s više od 30 milijuna preuzimanja. Apple je Glovu dodijelio nagradu „Best of 2016” („Najbolje u 2016. godini”). Jedna od aplikacija za dostavu hrane s najviše preuzimanja, instalirana preko 30 milijuna puta. Glovo je Appleov odabir za nagradu „Best of 2016“. S Glovom možeš naručiti što god hoćeš i to ćemo ti dostaviti u nekoliko minuta. Naruči hranu iz bilo kojeg restorana u gradu, namirnice iz supermarketa ili krpice iz trgovine koju voliš. Hrana, odjeća, cvijeće, namirnice, igre, čarape, tvoj naj-burger, pizza, palačinke, sushi, lazanje, kebab, gulaš, burek, da ne nabrajamo dalje. Da, mislimo na dostavu hrane iz restorana kao što su Batak grill, KFC, Submarine, Milky - svi su na Glovu! Brza hrana odsad je još brža – dobar tek. Otići ćemo i preuzeti tvoje odijelo iz kemijske čistionice, zaboravljene ključeve - nije problem! Ponestalo ti je Nespresso kapsula, a dan ne možeš započeti bez šalice kave? Ti naruči, a Glovo dostavljač će ti to donijeti. Pronađi najbolje ponude u kvartu. Uštedi vrijeme i novac. Uživaj u non-stop dostavi. Bilo što, bilo gdje. ZAŠTO KORISTITI GLOVO? ▶Jedna od španjolskih lifestyle aplikacija s najviše preuzimanja u 2018. i 2019. godini ▶ Instalirana preko 30 milijuna puta u cijelom svijetu, a tu je i Hrvatska. ▶ Više od 20 000 partnerskih trgovina, restorana, pizzerija, fast foodova, supermarketa. ▶ Dostava hrane iz: McDonald‘s, KFC, Batak grill, Submarina, Burger Kinga i mnogih drugih. ▶ Aplikacija koja je laka za upotrebu - naručiti hranu nikad nije bilo jednostavnije. ▶ Naruči bilo što, bilo gdje, bilo kada, iz kvarta ili malo dalje. ▶ Prati dostavljača sa svojom narudžbom u stvarnom vremenu. ▶ Brza dostava. S GLOVOM MOŽEŠ: ▶ Naručiti što god želiš. ▶ Naručiti hranu iz bilo kojeg restorana u gradu. ▶ Otkriti lokalne trgovine. ▶ Naručiti bilo koji proizvod koji želiš, naši dostavljači će to ti donijeti. ▶ Pratiti svoju dostavu u stvarnom vremenu. ▶ Primiti svoju dostavu u nekoliko minuta. ▶ Ocijeniti svoje iskustvo. ▶ Presložiti svoje najdraže stavke 1 klikom. ▶ Podijeliti s obitelji i prijateljima: pozovi prijatelje i članove obitelji. Pomozi im uštedjeti vrijeme s dostavama. O GLOVU Glovo je aplikacija putem koje možeš kupiti, preuzeti i poslati bilo koji proizvod u svom gradu. Što god ti padne na pamet iz supermarketa, restorana, fast fooda ili trgovine. Glovo je već prisutan u više od 26 država i 200 gradova i milijunima ljudi u cijelom svijetu olakšava život, uključujući i Hrvatsku. Preuzimanje aplikacije je besplatno. Kad god nešto poželiš, naruči glovo i naši su dostavljači tu u tren oka. JAVI NAM SE! Učinit ćemo što god možemo kako bismo tvoje iskustvo učinili najboljim mogućim. Trebaš li bilo kakvu pomoć, obrati se našoj korisničkoj podršci na https://glovoapp.com/en/support. Možeš nas pronaći i na: ▶ Našim web-stranicama: https://glovoapp.com/ ▶ Facebooku: https://www.facebook.com/glovoappES ▶ Instagramu: https://www.instagram.com/glovo_hr/ ▶ Twitteru: https://twitter.com/Glovo_hr PREUZMI ODMAH - Što god poželiš, dostava stiže za nekoliko minuta.

Ocjene i osvrti

4,8

od 5

Broj ocjena: 65 tis.

Bad service
12. 03. 2022.

Jopa00
I just wanted to eat some protein pancakes after gym , and i did not have any cash on me . I typed my card info for card payment , and moments after that my glovo account was suspended . After i reached glovo support those stupid people in support asked me if my hidden apple mail is really mine ( The mail which u get after logging in with apple id on hidden ) At first i asked him can he actually read mail and see that it is private apple mail that i for sure can not use cuz its secondary mail . After that he asked me for my private info , which i should send to him so he can confirm my account , even tho i already made about 6/7 orders . Of course i refused to give him any of my private info and especially to send him on email , which they could after use how ever they want cuz i already typed my card info . It is verry unprofesionall for anyone to ask about that kinda info and say that is the only way so they can unblock my account even tho it is blocked for no reasson and plus they did not even explain why they blocked it at first place . Plus it was 8.50pm and that shop does orders only till 9.00pm . Very bad support and they ask for private info of a man who is using their app which is probably ilegal . I do not know why apple still did not remove them from appstore this is insane .

Odgovor programera
Hi,Please could you send an email to appstorereviews@glovoapp.com with more details, so that we can personally assist you and resolve the issue.If possible, please send it from the same email your Glovo account is registered with.We look forward to hearing from you.
Bad service
12. 03. 2022.

Jopa00

I just wanted to eat some protein pancakes after gym , and i did not have any cash on me . I typed my card info for card payment , and moments after that my glovo account was suspended . After i reached glovo support those stupid people in support asked me if my hidden apple mail is really mine ( The mail which u get after logging in with apple id on hidden ) At first i asked him can he actually read mail and see that it is private apple mail that i for sure can not use cuz its secondary mail . After that he asked me for my private info , which i should send to him so he can confirm my account , even tho i already made about 6/7 orders . Of course i refused to give him any of my private info and especially to send him on email , which they could after use how ever they want cuz i already typed my card info . It is verry unprofesionall for anyone to ask about that kinda info and say that is the only way so they can unblock my account even tho it is blocked for no reasson and plus they did not even explain why they blocked it at first place . Plus it was 8.50pm and that shop does orders only till 9.00pm . Very bad support and they ask for private info of a man who is using their app which is probably ilegal . I do not know why apple still did not remove them from appstore this is insane .
Odgovor programera 14. 03. 2022.
Hi,Please could you send an email to appstorereviews@glovoapp.com with more details, so that we can personally assist you and resolve the issue.If possible, please send it from the same email your Glovo account is registered with.We look forward to hearing from you.
Terrible Service
4. lis

gitrogg
For context: This is for the Croatian app. I used Glovo relatively frequently while I lived in Ukraine and Moldova, and I had practically no issues there. But ever since moving to Zagreb, probably about half the time I order through Glovo, there's been some kind of issue. Couriers are taking orders from Wolt and Bolt Food, meaning they arrive 30 minutes to an hour —sometimes 2 hours — later than the upper end of the ETA. Additionally, despite being required to specify exactly how much cash you will be giving the courier in advance, they often do not have change. Items are often completely wrong, missing, or spilled in the orders. In the past, support was relatively understanding and always ready to offer a refund in the case of some difficulty, but recently they have been less forthcoming with refunds. They implemented a new feature (which is on by default) allowing the restaurant or store to "replace" your item with what they deem to be equivalent without contacting the customer, which I have not once been satisfied with. And since it's on by default, you "agreed" to it and they won't refund.Order traditional restaurant delivery or just take a bit of time to get takeout in person, it's not worth the trouble.
Terrible Service
4. lis

gitrogg

For context: This is for the Croatian app. I used Glovo relatively frequently while I lived in Ukraine and Moldova, and I had practically no issues there. But ever since moving to Zagreb, probably about half the time I order through Glovo, there's been some kind of issue. Couriers are taking orders from Wolt and Bolt Food, meaning they arrive 30 minutes to an hour —sometimes 2 hours — later than the upper end of the ETA. Additionally, despite being required to specify exactly how much cash you will be giving the courier in advance, they often do not have change. Items are often completely wrong, missing, or spilled in the orders. In the past, support was relatively understanding and always ready to offer a refund in the case of some difficulty, but recently they have been less forthcoming with refunds. They implemented a new feature (which is on by default) allowing the restaurant or store to "replace" your item with what they deem to be equivalent without contacting the customer, which I have not once been satisfied with. And since it's on by default, you "agreed" to it and they won't refund.Order traditional restaurant delivery or just take a bit of time to get takeout in person, it's not worth the trouble.
Nightmare
27. 03. 2023.

turbox23
Firstly, the delivery man who arrived at my doorstep did not speak a word of English, which made it difficult for me to communicate with him. He seemed uninterested in trying to understand what I was saying, which left me feeling frustrated and ignored.To make matters worse, the price of the pizza I ordered was significantly higher than what was advertised on the app. When I contacted customer service to raise the issue, they were unresponsive and refused to take responsibility for the discrepancy.But that was not the end of my troubles. When I finally received my order, I discovered that the toppings on the pizza were completely wrong. This made it virtually inedible, and I was left feeling completely disappointed with the entire experience.To top it all off, the delivery man was incredibly aggressive when he arrived at my doorstep. He seemed to be in a hurry to leave, and even threw the pizza at me when I opened the door. This kind of behavior is completely unacceptable, and I felt genuinely unsafe in his presence.All in all, I had an awful experience with this delivery app. From the non-English speaking delivery man, to the inflated prices and incorrect order, and finally to the aggressive behavior of the delivery man, I would strongly advise anyone considering this app to look elsewhere for their delivery needs.
Nightmare
27. 03. 2023.

turbox23

Firstly, the delivery man who arrived at my doorstep did not speak a word of English, which made it difficult for me to communicate with him. He seemed uninterested in trying to understand what I was saying, which left me feeling frustrated and ignored.To make matters worse, the price of the pizza I ordered was significantly higher than what was advertised on the app. When I contacted customer service to raise the issue, they were unresponsive and refused to take responsibility for the discrepancy.But that was not the end of my troubles. When I finally received my order, I discovered that the toppings on the pizza were completely wrong. This made it virtually inedible, and I was left feeling completely disappointed with the entire experience.To top it all off, the delivery man was incredibly aggressive when he arrived at my doorstep. He seemed to be in a hurry to leave, and even threw the pizza at me when I opened the door. This kind of behavior is completely unacceptable, and I felt genuinely unsafe in his presence.All in all, I had an awful experience with this delivery app. From the non-English speaking delivery man, to the inflated prices and incorrect order, and finally to the aggressive behavior of the delivery man, I would strongly advise anyone considering this app to look elsewhere for their delivery needs.
Complaint
10. 08. 2024.

Ninetina
Absolute worst delivery service i have ever ordered with. Nine out of ten times something is very wrong with the order and there is never any accountibility whatsoever. Last thing that happened is items were missing, which is a regular thing. When i contacted the restaurant they directed me to glovo. Glovo support would not send what was missing as always because it's not within company policy. To summerize, it is overall fraudulent company which takes money from people for things they don't provide. It is very well organized in that sense that they put restaurants, individual delivery employees, or costumer service employees on the line for mistakes that are solely conciquence of their thief company policy. Truly wish you all the worst and hope someone with money will sue you, so you go bankrupt and possibly go to prison for obvious frauds. Needless to say, i will never use it again.
Complaint
10. 08. 2024.

Ninetina

Absolute worst delivery service i have ever ordered with. Nine out of ten times something is very wrong with the order and there is never any accountibility whatsoever. Last thing that happened is items were missing, which is a regular thing. When i contacted the restaurant they directed me to glovo. Glovo support would not send what was missing as always because it's not within company policy. To summerize, it is overall fraudulent company which takes money from people for things they don't provide. It is very well organized in that sense that they put restaurants, individual delivery employees, or costumer service employees on the line for mistakes that are solely conciquence of their thief company policy. Truly wish you all the worst and hope someone with money will sue you, so you go bankrupt and possibly go to prison for obvious frauds. Needless to say, i will never use it again.

Glovo ima misiju, a to je brza isporuka svega što trebaš! Danas podižemo svoje standarde novim poboljšanjima. Evo što možeš pronaći u našem najnovijem izdanju: - Modernizirali smo izgled zaslona putem kojeg možeš pratiti narudžbu i procijenjeno vrijeme isporuke Sviđa ti se naša aplikacija? Ne zaboravi poslati recenziju kojom ćeš svima reći od kolike ti je Glovo pomoći.

Verzija: 11.30.0

prije 4 d

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