Gorgias Helpdesk 4+

Gorgias Inc.

Osmišljeno za iPad

    • Besplatno

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Opis

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money.

From our mobile app, you can:

Provide Customer Service On Every CRM Channel

- Manage conversations from email, live chat, phone, and social in one helpdesk
- See the full customer live chat and message history across different channels in one view
- Provide support for multiple stores

Cut Customer Support Time In Half

- Respond instantly with live chat
- See customer support details and orders right next to the ticket
- Respond in one click using pre-made templates
- Use Macros (variables like order status, shipping date, etc.) to pre-fill answers

Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

Novosti

Verzija 0.39.3

We fixed two issues:
- missing messages count in the sidebar.
- inputs being covered for newer iPhone devices (variations of 16)

Privatnost aplikacije

Developer Gorgias Inc. naznačio je da prakse privatnosti aplikacije mogu obuhvaćati rukovanje podacima kako je ispod opisano. Za dodatne informacije pogledajte pravila privatnosti developera.

Podaci koji se povezuju s vama

Sljedeći se podaci mogu prikupljati i povezivati s vašim identitetom:

  • Identifikatori

Podaci koji se ne povezuju s vama

Sljedeći se podaci mogu prikupljati, ali se ne povezuju s vašim identitetom:

  • Podaci o korištenju
  • Dijagnostika

Prakse privatnosti mogu varirati, primjerice, na temelju značajki koje koristite ili vaše dobi. Saznajte više

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