LitmusWorld Accelerate 4+

Name: LitmusWorld Accelerate
Author: Litmus World Marketing Technologies Private Ltd

Litmus World Marketing Technologies Private Ltd

- Besplatno

Opis

The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time. Get actionable insights on-the-go, enable your frontline staff to listen through a mobile-ready view of incoming issues, and ensure you and your frontline staff are always in touch for faster close-looping.

▶ Real-time responses across all touchpoints
● One-stop view of CX performance, down to the last touchpoint
● View score trends over varying time periods

▶ Get access to feedback on the go
● Act on individual customer responses in near real-time
● Empower the frontline and drive organizational agility

▶ Respond to customers right from the app
● Quick actions pop up to take action on the feedback
● Chat, assess, escalate, delegate, add notes, capture root cause, etc.

▶ Assign issues to the right people and track to closure
● Categorize and tag issues to drive systemic action by concerned departments
● Close the loop with the customer at every level of the organization to ensure agile closure of issues

9. kol 2024.

Verzija 2.1.13

- UI/UX upgrades, fresh look and feel.
- Bug fixes and performance improvements.

Developer Litmus World Marketing Technologies Private Ltd naznačio je da prakse privatnosti aplikacije mogu obuhvaćati rukovanje podacima kako je ispod opisano. Za dodatne informacije pogledajte pravila privatnosti developera.