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ServiceNow Agent 4+
ServiceNow
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Opis
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2024 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Novosti
Verzija 17.6.0
Fixed
• The Analytics user ID fails to update if user information changes
• Inconsistent UI rule on the ‘Details’ screen after updating an input form
• Enhanced Dynamic Choice Picker control for single and multi-select in Virtual Agent
Detailed release notes can be found on the ServiceNow product documentation website.
Ocjene i osvrti
Privatnost aplikacije
Developer ServiceNow naznačio je da prakse privatnosti aplikacije mogu obuhvaćati rukovanje podacima kako je ispod opisano. Za dodatne informacije pogledajte pravila privatnosti developera.
Podaci koji se povezuju s vama
Sljedeći se podaci mogu prikupljati i povezivati s vašim identitetom:
- Lokacija
- Povijest pretraživanja
- Identifikatori
Podaci koji se ne povezuju s vama
Sljedeći se podaci mogu prikupljati, ali se ne povezuju s vašim identitetom:
- Korisnički sadržaj
- Podaci o korištenju
- Dijagnostika
Prakse privatnosti mogu varirati, primjerice, na temelju značajki koje koristite ili vaše dobi. Saznajte više
Informacije
- Pružatelj usluga
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Pružatelj ServiceNow Inc. identificirao se kao trgovac za ovu aplikaciju i potvrdio usklađenost ovog proizvoda ili usluge sa zakonima Europske unije.
- DUNS broj
- 606219744
- Adresa
- 4810 Eastgate Mall San Diego California 92121 United States
- Telefonski broj
- +1 6502244259
- mobileadmin@servicenow.com
- Veličina
- 122,2 MB
- Kategorija
- Posao
- Kompatibilnost
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- iPhone
- Zahtijeva iOS 16.0 ili noviji.
- iPad
- Zahtijeva iPadOS 16.0 ili noviji.
- Apple Vision
- Zahtijeva visionOS 1.0 ili noviji.
- Jezici
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arapski, bokmål norveški, engleski, finski, francuski, hebrejski, japanski, korejski, mađarski, nizozemski, njemački, pojednostavnjeni kineski, poljski, portugalski, ruski, tajski, talijanski, tradicionalni kineski, turski, češki, španjolski, švedski
- Dobna granica
- 4+
- Lokacija
- Ova aplikacija može koristiti vašu lokaciju čak i kada nije pokrenuta, što može skratiti vijek baterije.
- Autorsko pravo
- © 2024 ServiceNow
- Cijena
- Besplatno