SMA Remote 4+
SMA Solar Technology AG
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- Besplatno
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Opis
SMA Remote brings technical knowledge to any place on earth at any time. Augmented reality workflows for recurring processes or as self-service in customer support enable structured step-by-step instructions with integrated documentation without having to contact a remote expert directly. For unplanned incidents and collaborative processes, technicians can connect with colleagues in the office or home office at any time via remote support with augmented reality interactions to work closely on an issue without getting too close in person. The integrated management and documentation capabilities allow for a wide range of applications. The added values are increased plant availability (OEE), saving travel time and travel costs.
SMA Remote offers the following functionalities:
- Full-HD multi-user video calls with augmented reality annotations, shared pointers and continuous zoom for visual interaction of participants.
- Documentation of remote support cases with checklists, comments, screenshots and video recordings
- Chats with integrated translator into other languages to overcome language barriers
- Navigation mode with visual instructions to safely direct people on the store floor
- Invitation of guest users who can join with one click via a link in the mobile browser without having to install the app first
- Asset relationship management to manage machines and equipment, assign experts, technicians and workflows, upload technical documentation and create augmented reality views of machines, components and parts
- Easily create digital workflows, provide them as step-by-step instructions and collect feedback from users
- Separate apps for data glasses / smart glasses
Novosti
Verzija 15.0.0
- Next Gen Cases as an Extensive Ticketing System: Filter, organize, and save views to structure your tasks and organization.
- Simplified call joining flow, especially for first-time users.
- Mixed small improvements
Privatnost aplikacije
Developer SMA Solar Technology AG naznačio je da prakse privatnosti aplikacije mogu obuhvaćati rukovanje podacima kako je ispod opisano. Za dodatne informacije pogledajte pravila privatnosti developera.
Podaci se ne prikupljaju
Developer ne prikuplja nikakve podatke iz ove aplikacije.
Prakse privatnosti mogu varirati, primjerice, na temelju značajki koje koristite ili vaše dobi. Saznajte više
Informacije
- Pružatelj usluga
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Pružatelj SMA Solar Technology AG identificirao se kao trgovac za ovu aplikaciju i potvrdio usklađenost ovog proizvoda ili usluge sa zakonima Europske unije.
- Adresa
- Sonnenallee 1 34266 Niestetal Njemačka
- Telefonski broj
- +49 56195223079
- app@sma.de
- Veličina
- 71,6 MB
- Kategorija
- Produktivnost
- Kompatibilnost
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- iPhone
- Zahtijeva iOS 16.0 ili noviji.
- iPad
- Zahtijeva iPadOS 16.0 ili noviji.
- Apple Vision
- Zahtijeva visionOS 1.0 ili noviji.
- Jezici
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engleski, francuski, njemački, pojednostavnjeni kineski, portugalski, turski, španjolski
- Dobna granica
- 4+
- Autorsko pravo
- © SMA Solar Technology AG
- Cijena
- Besplatno