GREE‪+‬ 4+

Some functions became unavailable…

The App worked just perfect and served it’s porpuse until at a certain update, the most important part became unavailable… When selecting my home appliance (AirCon), i doesn’t get and show any settings nor data. Basically i cannot access and control the device anymore. Tried re-syncronizing the device with my Wi-Fi network, still no luck. The App can see the device, but it’s an “empty box”, nothing to control with it. It’s a pity, i suppose this is why you’d buy a Wi-Fi enabled device right? Any fix expected???

Widget missing, consumption view, green ECO mode

Please add widget to the app to enable degree control. And it would be nice to see consumption information by day in kWh.

Also, an intelligent green mode would be nice. Which would take into account the location of the installed air conditioner and the CO2 footprint of the local electrical network, and would operate the air conditioner when renewable energy sources are producing and CO2 emissions are low. This real-time and forecasted data is available e.g. at ElectricityMaps app developer via API.

Thank you in advance!

Used to be user friendly

I simply can’t find the usual settings that were available in the previous app version. For example: 1. how can you set the wind direction between two angles? Now you can use the full range or just one angle… 2. Which function should be used to cool the air inside and not to change with air from outside (and vica versa)? 3. I was trying to find a manual for the new app version but on the website still the description of the functions of the old version is available. I’m kind of disappointed.

Developer Response ,

Hello, we're sorry to hear that you're experinecing the issue. Please contact our tech support by emailing us at aftersale@cn.gree.com.