Laundryheap: On-Demand Laundry 4+
24H Collection & Delivery
Laundryheap
-
- Free
Screenshots
Description
Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
What’s New
Version 5.6.0
We are making your Laundryheap app even better!
This release includes bugfixes and performance improvements.
We love feedback! Let us know what you like about Laundryheap by leaving a review.
Ratings and Reviews
These guys overcharge you!!! Do not order!!!
You make and order. They charge you $32. When you receive the clothes - the clothes are clean, nice, but they choose instead of you the most expensive service for each piece.
You pay 5-6x the originally believed amount.
Developer Response ,
Hi there,
Thank you for taking the time to leave feedback, we’re sorry to hear about your experience with your invoice.
We would like the opportunity to further investigate and resolve this for you. Please, reach out to us with your order number via our live chat option on our website/app, or by writing an email to help@laundryheap.com
We hope to hear from you soon.
Kind regards,
Team Laundryheap
Zero customer service and they do not care at all
Customer service is non existent - only standard replies. They absolutely do not care to solve the problems - clothes were not delivered on time and still waiting. Only promises but no real actions.
Terrible service; Do NOT ever use!
Developer Response ,
Hi Tamas, thank you for taking the time to leave your feedback. we’re sorry to hear about your experience with regard to the order delivery. After reviewing our conversations, I am able to confirm that your order delivery was delayed our facility required more time to process and because of this, we were unable to commit to the scheduled time slot. I have shared your feedback with the relevant team for them to work towards minimizing such instances going forward. As a way of expressing our apologies, we have offered you a voucher that you can use for your next order. The voucher will be applied automatically. We value our customers’ satisfaction and hope to have the opportunity to reinstall your trust with us again. Team Laundryheap
App Privacy
The developer, Laundryheap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Laundryheap Limited has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 220334575
- Address
- 22 Upper Ground Floor 8 London London SE1 9FD United Kingdom
- Phone Number
- +44 7520618920
- help@laundryheap.com
- Size
- 138.9 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Laundryheap Limited
- Price
- Free
Supports
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