Do you even have UX designers? There are very basic functions that are not functioning at all. As an example: I can’t buy more tickets than one. Usually people want to get back home from the destination they went to…or want to buy tickets for their kids etc.The app says reservation is possible, but there is no way to make a reservation, only error messages what I get. If it’s not currently available to use, you could at least put an alert toast or something that states this function is under development, and can’t be used at the moment. Or just state that it’s not possible to make a reservation through the app, so people won’t get f-ed up all the time. Mr. Lázár should pay for UX designers and more developers, so we could actually use the app for what it supposed to be for: comfortably buying tickets and passes.I know it’s probably not the fault of devs or designers (if they even exist), I know how things are in this country, but pretty sad still.

Based on the reviews here and on my prior experience using the website and the old app, I was expecting a lot of malfunction and crashes. Yet it worked fairly well although I was only buying ticket for myself. There is still room to grow as others had noted, currently you can buy one way tickets and you need to start over to buy the return ticket, but I can live with that as long as the app is not crashing on every step. There was only one error showing up, when booking the seat, but after going back one step and proceeding with the seat reservation it worked in the end. Bank card payment went well also. Adding my bank account was working too. I see that there is constant development and slowly things may be better in this app. Of course I was doing my purchase in the evening, so not sure how this would behave under load from peak time. I hope this will be stabilized and upgraded with nice features in the near future.

It’s indeed better than the previous app but why there is no option to save the tickets from the app? more than that the app doesn’t allow taking screenshots, what if I don’t have a laptop? How am I supposed to send the ticket for refund or if my mobile data doesn’t work on the train (which is usually the case, and no, I’m not connecting to the train WiFi just because). I don’t understand why it’s not an option to enable the screenshots… Please take in consideration all the complaints, and adjust the app accordingly so WE can use it with no frustration, it supposed to make our lives easier, no?

Where to start? Want to buy tickets for 8 kids all from different families. This is an ordeal. Ehy do inhave to know the exact birth dates, etc? They are students. Attending the same school same class. For some i can add their existing country pass for some I cannot - no clue why. Adding additional travellers to the same carriage same place is almost impossible - you have to know which seat is empty otherwise the putchase is unsuccessful and you have to start over. And so on and so on. I work in IT. This app is a diagrace. It was quicker to go to the train station and buy the missing tickets there. Deleted…