Notability: Notes, PDF 4+

Request to the developers

Dear Notability Team,
I have started using notability a lot in the last two semester. First of all let me thank you for the amazing job you have done with this app. I love using it. I has helped my studies tremendously.
I would also like to emphasis how much I appreciate you ‘fixing’ the highlighter too, so that is is now ‘behind’ the text.
On the other hand, there is one more way, I have in mind, how you could further improve user experience. I have noticed in the past, that most of my time is spent changing colors. What I also noticed, is that, the times I change colors are precisely not the times, when I could afford losing time. (I hope u can understand my last sentence :)) I am not going to lie, the solution I have in mind, is coming from one of your competitors. Regardless, I would like to ask you, if it would be possible for you, to add a 3 color ‘quick-switch’. (For both the pen and the highlighter) In my mind the user would be able to choose 3 colors (or more) to set to the top bar (where you can start your recordings). This would allow a quick switch.
Thanks for reading through. I hope you consider this idea and maybe next semester, all of us students can have an easier time.

useful app

it is a highly useful app, i use both this and goodnotes. I prefer this in terms of it’s better optimization to the ipad. even with my ipad pro, the goodnotes can sometimes be just a tiny bit sluggish, while this always makes a fluid experience. However, I would really like to see that I can use the arrow keys to move up or down in the document!! If that was the case, it would be my only go-to app.

Total Scam

At first when I bought my pro subscription, everything was fine, all of the special features were working correctly. That changed when the app unexpectedly crashed and after reopening it, I was faced with the standard mode of the app. I tried to restore my plan countless of times, but it’s still saying that I didn’t buy that subscription with the Apple ID I’m logged in with, even though the purchase is very much in my subscriptions history. I got the subscription when there was a sale, but that cannot mean that they can’t keep track of their sales. I’ve reported this issue numerous times before, but I haven’t got any response. I can’t get a refund either. When I report the app as a scam (which I totally think it is now), it is stated that I won’t even get a response to my scam report, which just ruins the customer service experience more. I’ve contacted Notability via Twitter, they advised me to send them a message through the private messages, but no response from there either. I’m truly hopeless and very disappointed.

Fejlesztői visszajelzés ,

This is an issue that we are actively investigating. Apologies that the steps you've tried so far haven't helped. We're also deeply sorry that you haven't received a response to your messages and we'd like to follow up. If possible, could you submit a new support ticket and reference this App Store review in your ticket? We will keep an eye out for it. Also, you may also want to try some of the recommendations here: https://support.gingerlabs.com/hc/en-us/articles/4945503624346-Unable-To-Restore-Subscription-or-In-App-Purchase Thank you!