ViCare 4+

Viessmann Climate Solutions SE

    • 4.7 • 464 Ratings
    • Free
    • Offers In-App Purchases

Screenshots

Description

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.


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Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html

What’s New

Version 3.25.2

- NEW for ViCare+: Trial Communication
- NEW for ViCare+: Savings overview - detailed hot water savings card
- NEW for Ventilation: Show temperature and humidity of internal sensors
- NEW for Energy Management: Animated house with energy flows on main Dashboard
- NEW for Single Room Control: Improved manual for easy battery replacement in ViCare components
- NEW for ViCare: Better information about maintenance and technical issues

Ratings and Reviews

4.7 out of 5
464 Ratings

464 Ratings

Tester2117 ,

Wi-Fi connection issues

It is very difficult to set up connection between the appliance and the Internet. You can believe me as a person working as a software tester I set up several scenarios to make it work but only occasionally does that... I'm not sure if it has something to do with the Wi-Fi adapter in the appliance but it can barely or cannot see at all a network that is literally next to it.

Update: Now I managed to resolve the issue. #1 When using hotspots for accessing Wi-Fi VPNs have to be disabled. #2 When applying hotspots with Wi-Fi security stronger than WPA2 then 'Maximise Compatibility' has to be checked otherwise the hotspot cannot be found. I suggest to add these as notes to setting up Wi-Fi connection. The application itself can get five stars seems to be logical and working fine.

Developer Response ,

We apologize for the inconvenience, Tester2117. Can you please send us an email to customer-care+Tester2117@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare

zmagyar ,

Works fine

I’m not sure why is there a two star rating on this app, for me it works fine since day one (two months) and new updates were released twice so far, which is rather nice for a corporate app. I have one wish - to make it possible to (re)name the heating circles. Thanks

Attila 1968 ,

A

It’s a perfect app to control the heating system.

App Privacy

The developer, Viessmann Climate Solutions SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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