Description

Whether Car-Net or We Connect, connectivity meets intuitive design in the new app for your Volkswagen mobile online services. Register your Volkswagen and use the We Connect app as a direct connection to your vehicle*. With all the benefits. 
 

The Volkswagen We Connect app benefits for you at a glance:

• Quick, intuitive access to comprehensive vehicle information and your vehicle status.
• Control convenient vehicle functions by using your smartphone as a remote control. For example, you can easily programme your optional auxiliary heater using the We Connect app. You can even lock and unlock your doors** and luggage compartment remotely.
• Find your Volkswagen faster – your latest parking position is just a tap away.

• Send your next destinations to the navigation system effortlessly
• Even more helpful functions for electric vehicles. Check the charge level of your battery, for instance, or start and stop the charging process.

Thanks to the simple in-app registration and the new Volkswagen ID, your vehicle can connect to your smartphone even more quickly.


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*Availability of the services described depends on both the vehicle and its equipment. Find out about compatibility at www.volkswagen-carnet.com.
To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be signed online with Volkswagen AG. For We Connect Plus, you have 90 days from when you receive your vehicle to register it at www.portal.volkswagen-we.com and use the services for the full duration of the agreed, free period.
**Usage requires an identity check in the form of Volkswagen Ident verification.

What’s New

Version 5.11.2

Bug fixes and improved performance

Ratings and Reviews

4.4 out of 5
546 Ratings

546 Ratings

szabi921120 ,

We Connect

I like the features but the app is often slow. On 3G i cant use the functions.

Developer Response ,

Dear szabi921120, thank you for your feedback. We regret to hear that you are having a poor experience with We Connect. If you require assistance, please contact us at weconnect-support@volkswagen.de . Best regards, Your We Connect Team!

adamnkiss ,

Would be great BUT

I was very happy with the idea of having this app but over time the app itself started loading slower and slower, i’m constantly logged out and the charging feature sometimes doesn’t work. Hopefully it will change soon.

Developer Response ,

Dear adamnkiss , thank you for your feedback. We regret to hear you are encountering issues with We Connect. In order to assist you, please email us at weconnect-support@volkswagen.de or call our direct line 0680-021421 (around the clock, 7 days a week). Best regards, your We Connect Team!

David Szilard ,

Locking

The app is very good, biggest weakness is that the car cannot be locked via it.

Developer Response ,

Dear David Szilard, we would like to thank you for your feedback and the good review! You can contact us in weconnect-support@volkswagen.de or call us on 0680-021421 to inform you about the availability of Lock & Unlock in your vehicle. Please be assured that we always strive to improve our services. Have fun using the app! Best regards, Your We Connect Team!

App Privacy

The developer, Volkswagen, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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