Bridge Live Chat 17+
Live Escalation
Satisfi Labs Inc.
-
- Free
Screenshots
Description
Use Bridge Live Chat to seamlessly transition conversations between AI Assistants and live agents to let your team handle more complex conversations that drive revenue and increase customer satisfaction. The Bridge Live Chat app makes it easy for agents to manage conversations from a phone while on-site and on the go
Key Features:
- Manage conversations from a mobile phone.
- Get push notifications of new conversations when there is activity on existing exchanges.
- Use conversation features such as canned responses, add emojis, upload files, and other links.
- Assign conversations to your teammates or other groups of agents.
- Leave Private notes and mention your teammates right from within the app.
- Share conversations using other mobile channels i.e. slack, iMessages, email, and others.
- Set yourself online, busy, or offline.
- Resolve or reopen conversations.
- Filter conversations by conversation statuses.
- Signup
- Option to delete the account
What’s New
Version 1.5
Updates for App Version 1.5:
Implementation of minor fixes to enhance stability.
Introduction of a 'Delete Message' feature for improved message management.
Addition of 'Conversation Priority' functionality to emphasize important discussions.
Integration of 'Sort Conversations' capability for better organization.
Enhancement of 'Conversation Participants' visibility for improved collaboration.
App Privacy
The developer, Satisfi Labs Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Satisfi Labs Inc
- Size
- 23 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.3 or later.
- iPad
- Requires iPadOS 12.3 or later.
- iPod touch
- Requires iOS 12.3 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+
- Copyright
- © 2022 Satisfi Labs Inc. All rights reserved.
- Price
- Free