MySmartfren 17+
PT Smartfren Telecom
-
- Free
Screenshots
Description
Login with ease and enjoy simplified experience:
I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs.
II. Add and manage multiple smartfren numbers in one account.
III. Auto-login with your smartfren number or email.
IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
VI. Choose to auto renew plans and save more.
Get more with the app:
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.
Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM):
I. Enjoy dual SIM smartphone without a physical SIM card
II. Special packs with big quota available for devices that support eSIM
Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via :
I. Call : 888 (from smartfren) or 08811223344 (others)
II. Email : customercare@smartfren.com
III. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.
What’s New
Version 7.34.1
Get the New MySF: Unlimited Access, Easy eSIM, Boost Anytime!
- The UNLIMITED SESUKAMU package is here on MySF! Enjoy unlimited internet to suit your needs, quick and worry-free.
- Upgrade to eSIM directly from mySF, hassle-free without a physical card.
- Easily extend your number’s active period. The 'active period package' is now available for you.
- It’s now easier to buy Booster packages! They'll automatically appear on the app dashboard when you need them.
Ratings and Reviews
force close after update version 7.6.0
force close after update version 7.6.0 on iphone 6 ios 12.5.5
Developer Response ,
Dear customer, due to limitations in the current App Store system, our response will only be seen within 1 x 24 hours. We understand your situation and we are here to help you. Make sure you've cleared the app cache. For further inspection and faster response, let's inform the details of the problem via our livechat by clicking the following link: http://bit.ly/LiveChatSF . Thank you -Jundi
Keluhan
Dear Smartfren. Saya Abdullah Faqih, pelanggan Smartfren semenjak tahun 2018 akhir. Sudah hampir dua tahun saya menggunakan kartu ini, dan saya mendapati banyak kemunduran performa dibeberapa bagian.
1. NOMOR TIDAK BISA MENERIMA SMS DAN TELPON BEGITUPUN SEBALIKNYA.
Semenjak tahun 2019 pertengah, saya mendapati nomor saya tidak bisa membuat, menerima, mengirim SMS serta panggilan telpon seluler.
2. PENURUNAN RATA RATA KECEPATAN HARIAN.
Penurunan ini terjadi dibeberapa bulan tertentu dan sangat tidak bisa ditebak periode penurunannya. Tapi untungnya masih ada kakak CS yang siap memberika saya jawaban.
3.HARGA YANG TIDAK DIIMBANGI DENGAN PERFORMA
Saya pikir balance harga untuk kouta Unlimited seharusnya cukup di kisaran 80k untuk 30hari dengan FUP 1GB. Tolong harinya ditambah karena beberapa waktu jaringannya juga tidak menentu kecepatannya.
4.BUG APLIKASI YANG BELAKANGAN MAKIN BANYAK
Ya, belum lama saya membeli add on untuk paket Unlimited saya. Saat saya membeli Add On 5k, saya mendapati bahwa transaksi gagal. Jadi saya coba ulanh sampai 3x. Ketika saya relog ke Aplikasi My Smartfren, saya mendapati pulsa saya yang terpotonh 15k. Ini cukup membuat saya kecewa.
Sekian atas keluhan saya belakangan ini, tapi saya harap Smartfren dapat memperbaiki masalah ini dengan cepat. Saya juga memahami sekarang kita semua dalam masa sulit. Semangat !!
Developer Response ,
Pelanggan yang terhormat, dikarenakan adanya keterbatasan dalam sistem App Store saat ini, maka respond dari kami baru akan terlihat dalam waktu 1 x 24 jam. Terima kasih atas kesetiaan dan pengertiannya. Mohon maaf ya kak atas kendalanya, agar kami bisa lakukan pengecekan lebih lanjut dan respon yang lebih cepat mohon hubungi layanan live chat kami dengan klik link berikut : http://bit.ly/LiveChatSF . Terima kasih- Axel
Lemott sinyalnya
Sinyal nya jelek bgt lemot gasuka , tolong ya diperbaiki
Developer Response ,
Pelanggan yang terhormat, dikarenakan adanya keterbatasan dalam sistem App Store saat ini, maka respon dari kami baru akan terlihat dalam waktu 1 x 24 jam. Terima kasih atas kesetiaan dan pengertiannya. Maaf ya kak jika kurang menikmati internet cepat dari Smartfrennya :( Pastikan kakak sudah melakukan restart guna refresh jaringannya ya :). Untuk pemeriksaan lebih lanjut dan respon yang lebih cepat mohon hubungi layanan live chat kami dengan klik link berikut : http://bit.ly/LiveChatSF . Terima kasih-Isma
App Privacy
The developer, PT Smartfren Telecom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- SMARTFREN TELECOM, PT TBK
- Size
- 88.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 10.0 or later.
- iPad
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Unrestricted Web Access
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © PT Smartfren Telecom, Tbk
- Price
- Free