To provide the best-in-class service and ease of access for our customers, Prudential Indonesia provides the PRUaccess mobile application.
With PRUaccess mobile, customers can access various information and submit transaction through electronic submission regarding their policy, as follow:

1. Proposal Information:
Status of Proposal
Amount of Premium
Types of Fund and Investment

2. Policy Information:
Unit balance, Unit Value and Type of Investment Fund
Amount and Due Date of Premium
Status of Policy, Active or Inactive
Claim Information
Follow up information
Top-up Transaction
Fund Withdrawal transaction

3. E-Transaction
Single Premium Top-up
Switching & Redirection
Quit Premium Holiday

For further information, please contact Prudential Indonesia's Customer Relations Officer at 500085.

What’s New

Version 2.1.1

This app has been updated by Apple to use the latest Apple signing certificate.

- Fix image upload problem in My Supporting Document when using iPad
- Fixed application crash in iOS 8

Ratings and Reviews

1.7 out of 5
41 Ratings

41 Ratings

Bluebenhur ,


Banyak error dan susah untuk registrasi, gagal. Justru keluar error exception!

taminoto ,

ga bs di akses

susah akses dan crash di iph 12

Doddipriyambodo ,

Superbly Bad Cust Experience!

I don’t know who build this app. It’s superbly bad! The UI, perfomance, easiness... Hope this critic can make you improve the app! Because I am a PRU customer, so please serve your cust better by creating a good mobile app for us. Please!

App Privacy

The developer, PT Prudential Life Assurance, has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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