Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.

Note: Some features are only available in select countries or regions, or for select issues.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly payment plan by going to your account settings on your device after purchase. All plans can be cancelled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at See for the Apple Privacy Policy.

What’s New

Version 4.3.1

• Performance enhancements and bug fixes

Introduced in Version 4.3:
• Paired AirPods will now appear in your list of devices

Ratings and Reviews

4.0 out of 5
58 Ratings

58 Ratings

Marti halo ,


Life saver , best app I’ve ever used as I didn’t understand
Icloud storage or phone storage
and I am learning all sorts about iPhones
I didn’t know about. I would highly recommend you put this on your iphone
Best thing they know all your apple products no more waiting in Qs for assistance for a problem as all answer are here !!!! 🤗

Jackbarr456 ,


Apple support is the best support system I’ve ever used hands down.

Friendly & determined staff who really try their best to resolve any issue you have.

And being able to text a real person 24/7 is great if you’re not in the mood to actually talk to someone.

Ravensword926 ,

Really great app

So easy to use and with iOS 11 on iPad, makes it so easy to multitask with this app as support is talking you through steps. Feels like a chat app rather than a support service, very friendly. Can’t recommend enough.

App Privacy

The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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