The COVID Tracker App can help reduce the spread of coronavirus in Ireland and help everyone stay safe.
- download the app
- choose what information you want to share, or not
- that's it, you are now part of the contact tracing community, helping to keep everyone safe from coronavirus.
If you use the app you will:
-be alerted if you have been in close contact with someone who has tested positive for coronavirus
-be able to track your symptoms and get advice on what to do
-have the choice to anonymously warn others if you test positive for coronavirus - this will help keep other people safe
-protect yourself and others as everyone begins to return to normal life
How the COVID Tracker app works
The app has 3 functions:
updates and information
1. Contact tracing
Contact tracing identifies people who were in close contact with someone who has coronavirus. For example, family members, friends, colleagues or fellow travellers.
The app will help contact tracing by:
reducing the time it takes to alert you if you're a close contact
notifying close contacts that might have been forgotten
enabling us to contact people who are unknown to each other
The app uses Bluetooth technology and anonymous IDs to log:
-any phone you are in contact with that also has the app installed
-the distances between your phone and other phones that use the app
-the length of time your phone is near other phones that use the app
Every 2 hours the app on your phone downloads a list of anonymous IDs. These have been shared with the HSE by people using the app who have tested positive for coronavirus.
If you have been closer than 2 metres for more than 15 minutes with any of these phones you will receive a notification that you are a close contact.
Close contact alerts
If the app finds that you have been in close contact with someone who has tested positive for coronavirus, you will get an alert.
You'll be advised to:
-restrict your movements
-get tested for coronavirus
You won't know who the contact is or where the contact happened.
If you test positive
If you test positive for coronavirus, you can choose to use the app to anonymously alert other app users you have been in close contact with.
Alerting your close contacts
Our contact tracing team will phone you if you test positive. They will ask you if you have the app.
If you have the app, they will ask you to share your set of anonymous IDs through the app. It's your choice if you want to do this.
The contact tracing team will send you a unique upload code by text message. This code unlocks the upload functionality on the app.
You can then upload your anonymous IDs for the last 14 days.
Only the HSE can issue upload codes. People who do not have the virus will not be able to use this function.
2. COVID check-in
You can use this to:
-track how you feel each day
-find out if you have symptoms of coronavirus
-get advice on what to do
Any information you share on the app is anonymous.
Optional information sharing
When you first use the app you'll have the option to share:
- your county or town
- the age group you are in
- your sex
This information can help us to map and predict the spread of the virus. We will not ask for precise details about your age or where you live.
3. Updates and information
You can use the app to get the latest facts and figures about coronavirus in Ireland. You can also get advice to help you to care for yourself if you are sick.
Your data is collected anonymously and stored on your phone. Your name, location or movements are not tracked.
You will be asked to allow the app to collect:
- your anonymous data
- anonymous data sent by other app users' devices
You can choose:
- what data you want to share
- to change your privacy settings at any time
- to use the app without sharing any data at all
No one will ever know your personal details unless you choose to share them. This includes the HSE.
- upgraded to use the latest version of the Exposure Notification system
- simplified the experience for uploading Random IDs
- added information video support for non-English speaking app users
Ratings and Reviews
Change your heath check-in status would be helpful
App is well done. Simple and straightforward. I have one recommendation: it would be helpful, if you could update or change your health status possibly once after you checked in that day already. Someone who was feeling good but developed symptoms that day after checking in has to wait until the next day to report symptoms in the app, which could lead to a significant delay.
It also would be interesting to see the number of active cases in total and each county, not just the total infections. Most of the cases have recovered and it would give a better picture in which areas there is an increase of numbers.
The wording ”today’s fight“ I personally find poorly chosen. It’s inappropriate.
Useful but key feature removed recently
This app is clearly critical in the current pandemic, but the developers recently removed a key feature and now it does not send you a weekly confirmation that you have not made any known exposure contacts. This makes me question if the app is working at all, especially considering the neighbourhood where I live currently has one of the highest infection rates in the nation. The app could also be improved by following the NHS model and adding eircode level heat map tracking, so the public best knows which areas of the major cities are currently experiencing the highest level of outbreaks. This would help discourage people from making unnecessary journeys in these high risk redzones.
Easy to use. Missing a “current known active case count”
I like the app.
Like most of the data presented for coronavirus infection, we are missing a number representing the “current known active case count” it would probably be a sum of the last 14 days of new reported cases. The app has been updated for this number by region but not over all of Ireland.
We could also do with a counts of possible cases (symptoms but not confirmed. Test pending. Close contact count of known cases. ) for the last two weeks.
These numbers I feel would really give insight into how we are doing in fighting the problem.
Thanks again for the app. Stay safe.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Health Service Executive
- 26.7 MB
- Requires iOS 12.0 or later.
English, Arabic, French, Irish, Latvian, Lithuanian, Polish, Portuguese
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © 2020 Health Service Executive
Up to six family members will be able to use this app with Family Sharing enabled.