MyDyson‪™‬ 4+

Dyson Inc.

    • Free

Description

A new interface for non-connected products.

Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand.

Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away.

For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines.

If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips.

By adding your Dyson hair care machine or cordless vacuum, you can:
• Enjoy tailored hair care styling guides or floor care how-to videos
• Easily shop for attachments and accessories
• Connect with a community of Dyson owners
• Discover the engineering and science behind Dyson technology.

By connecting to your Dyson purifier or humidifier, you can:
• Review both indoor and outdoor air quality information, in real time
• Create a schedule, so your machine is on when you need it
• Explore historic air quality information and learn about your indoor environment
• Remotely control air flow speed, mode, timer, oscillation and other settings
• Receive software updates and access product guides.

By connecting to your Dyson robot vacuum, you can:
• Control, activate or pause your robot, remotely
• Schedule and track cleans
• Switch between Max and Quiet modes, mid-clean
• Explore where your robot’s cleaned, with activity maps
• Create zones in your home and control how each is cleaned
• Receive software updates and access product guides.

By connecting to your Dyson light, you can:
• Sync to your location's natural daylight
• Use preset modes - Relax, Study and Precision - to match your task or mood
• Activate Boost mode for 20 minutes of bright, high-intensity light
• Tailor light levels to suit you, by choosing your own Kelvin and Lux values
• Receive software updates.

Plus, you can control your machine with simple, spoken instructions*.

Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website.
If you have any comments you’d like to share on the latest release, you can contact us directly at askdyson@dyson.co.uk.

*Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

What’s New

Version 6.2.24080

A new interface for non-connected products.

Ratings and Reviews

4.5 out of 5
880 Ratings

880 Ratings

G13679&468 ,

Great app - one improvement recommended

This is a great app and system. It would be great if there could be an easier way on the app to switch between devices. Rather than clicking on top left icon to change room.. it would be cool if we could just swipe between room/devices. This would be shorter. Also an interactive iOS 17 widget would be very handy.

Raenwe ,

Constantly will not connect and WhatsApp support poor

It rarely connects and says it is turned off. It is even close to a Wi-Fi point. This is the replacement as they could not fix the original one that kept going into rooms and then back to base. That too could not connect consistently as others have mentioned as well. Overall, a poor product and we’re now looking at others. Our iRobot mop actually functions without fail. The other, standard vacuums (we have two other normal ones) are great and customer service is good. Except the WhatsApp customer service. It takes hours and hours for responses. Just call them. Far faster and they are more knowledgeable.

A. Amado ,

Basic app with connectivity issues

I have one heurist 360 for a few years now. Half the times the app doesn’t connect to the robot. I need to take the robot from the base, wait a few minutes and put it back again. Not practical at all. The app it self is basic in terms of functionality. You can’t see in real time what the robot is doing nor what has been done and what’s still missing from the program. When you select several rooms to vacuum, you can’t specify in which order you want those rooms to be vacuumed.
The robot has a very good suction power and it does a decent job overall even in carpets.

Developer Response ,

Hi. Thank you for leaving us a review and for the detailed feedback. I will make sure this reaches our development team on both the app and the product side.

In terms of the connection issues you've had, there is a possibility that the Robot finds itself in an area with weak WIFI. This might be why your app is having trouble locating it. Try moving it to another location in the home, where the WIFI might be a little more stable.
If you require further support, please contact our team directly. You can find their details on the ‘Help and Support' section in the app. Thanks, Stuart - Dyson Connected Specialist

App Privacy

The developer, Dyson Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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