Eufy Security 4+

Name: Eufy Security
Rating: 3.4 (46 reviews)
Author: Power Mobile Life LLC

Power Mobile Life LLC

Designed for iPad

- 3.4 • 46 Ratings

- Free
- Offers In-App Purchases

Description

The eufy Security app gives you the power to control your home protection with the eufy Security ecosystem, including products such as HomeBase, eufyCam, Video Doorbell, Entry Sensor, and more. Just access from your phone to review your home security anytime, anywhere.

Privacy Protected - eufy Security is designed with your privacy in mind, offering local storage secured with military-grade encryption.

Convenient Integration - Feel safer with easy access to advanced facial recognition, motion detection, and self-learning. Plus, you can access it hands free via Alexa or the Google Assistant.

Always There - eufy Security's ecosystem is designed to be fast with industry-leading battery life and built with durable materials with a weatherproof rating for outdoor products. And it's all backed with the commitment to quality from its parent company, Anker.

If you have any questions, feel free to contact us at support@eufylife.com

Terms of Use: https://security-app.eufylife.com/v1/overall/termsof?type=termsofuse
Privacy Policy: https://security-app.eufylife.com/v1/overall/termsof?type=privacypolicy

26 Apr 2024

Version 4.8.32

1. Fixed some bugs

3.4 out of 5

46 Ratings

Application Freezes

Since the time I have installed the eufy application. The app get freezes and my entire screen is stuck with nothing to do until I force restart it. It’s happen with my iPhone XR (16.3) and iPhone 13 Pro Max (16.3 and 16.4) both. Eufy team please look into it.

Great product

As a quick security measure, this product is very good (above most of the others on the market), the application itself offers more than competitions do between motion detection (including types of motion to detect), sensitivity to-, an alarm function, two-way communication and more; it’s a very good product.
There are issues with it including the sound transmitted isn’t as fluid or clear as would be hoped, the device itself can go out of calibration quite easily once touched (corrected using the “calibrate” function) and the biggest issue I’ve found which occurs when you set up Apple Home. Once the cameras are linked to the Home application, the Eufy application loses some functionality including sensitivity options. It’s become a nightmare trying to fully disconnect the cameras from Home and to restore control over sensitivity (currently set slightly higher than best). Overall, I do recommend it, but I would suggest NOT connecting cameras to different apps.

Geofencing doesn’t work and misses recordings.

If you rely on the geofencing feature for a smart cam, and let’s face it, it’s a very important feature, then Eufycam is not for you. The feature just doesn’t work or when it does is random. I’ve spoken with Eufy Support ad nauseam regarding this and each time they tell me it will be fixed in an update. To date, there have been 4 updates and none of them have fixed the issue. There are many users experiencing the same issue too and there are online forums flooded with people complaining about the same issue. There is also an issue where the cameras fail to record the first 5 seconds of every clip even with the “optimal surveillance” checkbox ticked on the app. Whilst they have been quick to respond to my questions, the issues still have not been resolved. I tried setting them up on HomeKit which gladly does resolve the geofencing issue but the battery life is terrible. Please do your homework before committing

Hello, dear user, we are sorry for the inconvenience. We would like to help you verify the details of the problem, please feel free to contact us via support@eufylife.com.
Please provide your device's SN number and add some descriptions if it's convenient for you.
We will reply to you as soon as possible.
eufy Security Team

The developer, Power Mobile Life LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.