FolensHIVE 4+

Update ruined app

Before I updated the app it ran smoothly and was easy and intuitive to use. However, since updating I have had to make a new account as it didn’t recognise my old one, I had to wait a week for a book to update and I have resorted to using the hard copy of my book instead of this dreadful app. It takes far too long to load, you can’t quickly swipe through pages anymore and it no longer has a user friendly interface. I would simply recommend saving your time by not even downloading this app.

Developer Response ,

Hi, we'd like to assist you further. Please contact our Customer Service Team at support@folens.ie. Folens Customer Service

The Worst App Ever

I have been trying to sort out my books all year, I can’t access my account whatsoever as it needs to be verified by a guardian, that I don’t have, the account was set up by my school. When I made a second account, so I could register my maths books I get blocked out of that for being unable to use the app. CustomerService is a joke and cannot seem to get me into my maths or chemistry books, despite three phone calls with their team. This app is a waste of time.

Frustrating and time wasting app

Thanks folens for wasting my time constantly updating my maths book within the app without producing any new benefits whatsoever. Every time I want to use it, there seems to be another purposeless update which I have to wait ages for. On top of this, after the most recent internal update on my maths book, I now can’t access the solutions which is one of the main reasons I use the app. For the love of god folens, please fix your app.

Developer Response ,

Hi, we'd like to assist you further. Please contact our Customer Service Team at support@folens.ie. Folens Customer Service