iRig BlueBoard Updater 4+

RUBBISH APP. SIMPLY DOESN’T WORK

After repeated emails to IK Multimedia support, about the impossible Catch-22 situation that occurs when trying to update the firmware on the Blueboard as a Mac user, I’ve now had the same madly frustrating experience with this so-called firmware updater. The app says to connect first using the normal Blueboard ios app and, then, to run this app to use the wireless connection to make the firmware update. The problem, however, is that the first app only connects when the Blueboard is started with one of the first three A, B, or C keys selected but the second app requires the user to restart with the D button pressed (update firmware mode, or whatever). The result is that it’s impossible to do both at the same time and therefore to complete the instructions. Putting it into ‘update mode’ disconnects it from iPhone or iPad. This is almost a perfect copy of the impossibly dumb instructions on updating the firmware for Mac on the IKMultimedia website, the subject of countless forum threads the company simply ignores. The software for the Mac update, I’m not kidding, runs only on a PC! And even then appears to crash on all versions of Windows except 8! This is, without doubt, the worst electronic product I have ever purchased, matched only by the most inept and contradictory software I’ve ever encountered. And Don’t get me started on their ‘support’!. AVOID this utter rubbish.