Welcome to digital customer care from Laya Healthcare. The Laya Healthcare Member App gives our members the ability to submit their everyday medical expense claims easily and securely, as well as access and manage information such as their digital membership card, scheme benefits information and update payment details.
Simply take or upload a picture of your day to day medical expense receipts and submit them directly to our Claims Department for assessment through the Member App.
We want to take out the hassle of managing your health insurance online and our Member App will allow you to claim back your everyday medical expenses easily and quickly.
Laya Healthcare - looking after you always
· Easily submit your day to day claims - 24 hours a day, 7 days a week.
· Have your claims paid directly to your bank account.
· Check your scheme benefits.
. Update personal or payment details on your account.
· Review claims previously submitted through the Member App.
· Access your digital membership card.
. Use the same login details as your online Members Area login, if you’ve already created an account.
Get started Now!
Minor bug fixes
Ratings and Reviews
Nice to see the update looks better but two requests: 1 Face ID support please 2too many links open in browser and make using the app pointless.
Well done laya
Very good thinking went into this app. Very useful and customer focused. Keep up the good work. If only other companies made it as easy to manage one’s business as laya have with this. Excellent stuff
It's a nice step forward to send your claim via mobile app. Really appreciate it as it makes the whole process more comfortable. There is still room for improvement such as Touch ID support.
Up to six family members will be able to use this app with Family Sharing enabled.