With My Sky, you can join our free loyalty programme, Sky VIP. It’s also the quickest and easiest way to securely manage your Sky products and services, pay your bill and get help if you need it.
Brilliantly simple and personalised to you, My Sky makes managing your account, paying your bill and getting help easier than ever before. Get instant access to the information you need, when you need it.
• Join Sky VIP – the loyalty programme that gets more rewarding the longer you’re with us. It’s our way of saying thank you. Join now to discover your rewards.
• View and manage your Sky services, and see the offers and upgrades available to you.
• Check and pay your bills, view your future costs, and change your payment details.
• Track your Sky Q and Sky Multiscreen orders, and reschedule TV engineer visits if you needed.
• Find out what you'll need to know before you can book your Home Move and contact us through the app.
• Keep an eye on your broadband speed and usage.
• Track your Sky Mobile order from dispatch to delivery, and view your credit agreement.
• Keep up-to-date with the latest updates about your Sky account and services with in-app notifications.
• Manage your Sky Go devices, reset your TV PIN, activate Remote Record and pair your viewing card.
• Fix broadband problems quickly using our broadband diagnostic tool and solve common issues fast with our step-by-step guides. And if you still need to contact us, we’ll put you in touch with a Sky expert right there in the app.
The My Sky app. Your Sky world in the palm of your hand.
New sign in method.
Ratings and Reviews
For the love of Sky
I cannot tell you how much I always enjoy the Sky experience. From their absolutely brilliant call centre team, the engineers and all the helpful staff at Sky to the amazing array of fantastic channels and programming they provide. The Sky Apps are bar none and the VIP programme I just signed up for that rewards loyalty with some fantastic prizes. I cannot day enough good things about Sky and their services and products. If you are with any other carrier I hope you drop them and call SKY immediately as you will not be disappointed! This is a team that are always reinventing themselves and coming up with phenomenal ways to enjoy your viewing, listening and information. You guys are the best! Thank you SKY and here’s to many more years together as 11 years is only the start for me with you!
I was amazed that someone in SKY support answered the phone so quickly especially in these difficult times... Richie was very helpful in answering questions and giving us time to get our package up to date and at a good price. Baring in mind as he explained he was working from home and was missing the company of his piers. On the final word thanked him for his time, assistance and helpfulness with our account and hope things return back to normal for him ASAP
Rubbish app, rubbish customer service!
This app is complete rubbish. They say in their blurb "we listen to you". Do you REALLY? I don't think so. There is nowhere in the app where a user can send comments, so how you are listening to us beats me.
One of the "features" of this app, is the "My Rewards" section, which is intended to reward loyal customers for staying with Sky, they offer things like the National Ballet, in London. They offer back stage tickets to the O2, in London. I LIVE IN IRELAND!!!
The main screen on the app is nothing less than an advertising board for sky, this is NOT about the customer at all.
Today I received an email from Sky, it said “Claim your free voice activated remote”. In order to claim it, you have to down load the MySky app. Ok, got it! Went into the app, sound the section to claim my free remote, that bring me into the terms and conditions, only one thing missing, a way to actually claim the remote...
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Sky UK Limited
- 40.4 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © Sky UK Limited
Up to six family members will be able to use this app with Family Sharing enabled.