My Sky 4+
Manage Broadband TV & Mobile
Sky UK Limited
-
- Free
Screenshots
Description
With My Sky, you can join our free loyalty programme, Sky VIP. It’s also the quickest and easiest way to securely manage your Sky products and services, pay your bill and get help if you need it.
Brilliantly simple and personalised to you, My Sky makes managing your account, paying your bill and getting help easier than ever before. Get instant access to the information you need, when you need it.
Key features:
• Join Sky VIP – the loyalty programme that gets more rewarding the longer you’re with us. It’s our way of saying thank you. Join now to discover your rewards.
• View and manage your Sky services, and see the offers and upgrades available to you.
• Check and pay your bills, view your future costs, and change your payment details.
• Track your Sky Q and Sky Multiscreen orders, and reschedule TV engineer visits if you needed.
• Find out what you'll need to know before you can book your Home Move and contact us through the app.
• Keep an eye on your broadband speed and usage.
• Track your Sky Mobile order from dispatch to delivery, and view your credit agreement.
• Keep up-to-date with the latest updates about your Sky account and services with in-app notifications.
• Manage your Sky Go devices, reset your TV PIN, activate Remote Record and pair your viewing card.
• Fix broadband problems quickly using our broadband diagnostic tool and solve common issues fast with our step-by-step guides. And if you still need to contact us, we’ll put you in touch with a Sky expert right there in the app.
The My Sky app. Your Sky world in the palm of your hand.
What’s New
Version 9.31.0
In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at apps@sky.uk
Ratings and Reviews
Sky is a bully
I feel I have been bullied and have mental anguish after my three calls to sky customer service about my wishes to cancel my sky tv account .
I spent over three and a half hours on your customer service and to be cut off three times by you 36 mins first time .
I called next day and was on hold for 1 hour before talking to customer service man wanting to cancel my sky tv account and was put through only for ye to hang up on me again .
I called again the next day on Friday 7 to be on hold for 1 hour 30 mins and got to talk to customer service man who said he could not help me and he put me through to yet another customer service man and he said he could only cancel broadband with sky which I don’t have !!!!.
So he put me through to another customer service man who did not or could not help me because he was in a Glasgow customer service centre for which I got mad on the phone which I apologise for so he said he would put me to Republic of Ireland customer service centre so I could cancel my account only for after 2 hours on the phone he put me through only for ye to cut me off again for the third time !!! That call cost me 33 euro !!
So I am left with no choice but to cancel and continue to cancel my direct debit until you can terminate my contract with sky tv.
I will wait to hear back from you as soon as possible.
For the love of Sky
I cannot tell you how much I always enjoy the Sky experience. From their absolutely brilliant call centre team, the engineers and all the helpful staff at Sky to the amazing array of fantastic channels and programming they provide. The Sky Apps are bar none and the VIP programme I just signed up for that rewards loyalty with some fantastic prizes. I cannot day enough good things about Sky and their services and products. If you are with any other carrier I hope you drop them and call SKY immediately as you will not be disappointed! This is a team that are always reinventing themselves and coming up with phenomenal ways to enjoy your viewing, listening and information. You guys are the best! Thank you SKY and here’s to many more years together as 11 years is only the start for me with you!
SKY HIGH
I was amazed that someone in SKY support answered the phone so quickly especially in these difficult times... Richie was very helpful in answering questions and giving us time to get our package up to date and at a good price. Baring in mind as he explained he was working from home and was missing the company of his piers. On the final word thanked him for his time, assistance and helpfulness with our account and hope things return back to normal for him ASAP
App Privacy
The developer, Sky UK Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Sky UK Limited
- Size
- 44.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Sky UK Limited
- Price
- Free