I have been using the app consistently for number of weeks. Lots of parts of it is interesting and is well implemented. I think some of the biggest queries users seem to have I based on the health score, hows it’s measured and how it’s used. Lots of people are against health insurance companies having access to their activity levels. Some days can be very consistent. And then other days vary hugely. Losing a chunk of points due to a higher HR - not not being able to tell when or why that happens. For instance mine spiked after a cardio workout... and the app deducted points... for being active. But then you answer a few questions on mental health or food intake and your points can sky rocket. Some goals are repetitive and you could input the data required much faster. Steps don’t seem to sync accurately between Apple Watch and this app. I can be told I have not met my target on my life but could be a few thousand steps ahead on my tracker.The bot is predictable and if you have say 5 or 6 notifications pending, the bot can be slow to show the next message. Recently some point prices to redeem vouchers have fluctuated quite a lot - I do wonder is this with the introduction of some vouchers in GBP and currency fluctuations but the “price seen” is not the “price paid”. Good to see new rewards being added tho. Overall, I will keep using the app and am interested to see where it goes

I’ve been using this app for a while now and it is incredibly inconsistent. At first it was apparently because it was getting data from my Garmin app as well as my Apple Health app when it should only be connected to one at a time. When I fixed this it improved but was still missing activities, step count etc. Some days it will record perfectly and then you’ll miss a week of activities. I contacted their support on a number of occasions but got nowhere. I joined a step challenge for four weeks where you need to do 10k steps a day to be entered into a draw. On day one I completed 15k steps but it registered less than 8k. On that first day some contestants had registered over 100k steps taken???. There is a discussion on the app for the challenge group and there appears to be hundreds of people having issues with their steps not being registered. I contacted support before the challenge started regarding discrepancies in my data and they suggested I had manually downloaded it. I proved this is not the case and am still waiting on an explanation. I would strongly advise against downloading and using this app. I had my doubts initially about the actual intent of Irish Life. It seems now to me it is simply to gather data on customers. Either that or it’s a badly executed prank on people!!

I use this app but see areas which could improve. Overall purpose is great and thanks for the encouragement we can. I really like the personal score that you get - it helps to know what good looks like.For improvements I believe The app is very broad - and in my opinion is trying to do too much. The integration with Health and MyFitnessPal is getting better - more to do here. The questions from the Coach are quite general and seem to mean a lot on your score. There is little focus on diet. The performance, while recently improved, is still too slow. The charts showing daily, weekly monthly results does not appear to work. The sleep tracker should be optional. Friends functionality should link to social media rather than create own. the points and awards - and ability to cash them in - is difficult to understand. Do many people use that part of the app?

As a new release, the app isn’t bad but there is a lot of room for improvement. Cons:It’s designed to give you a health score based on a very limited set of criteria, and while this will work for the majority of it’s users it has significantly failed to capture certain *essential* nuances which would make it an ideal health companion for all users. The bot also has very limited range for user interaction which can be frustrating at times....and easy to cheat; if you’re so inclined.The interface is slightly complicated and doesn’t have a very organic flow or ease to use. But as with everything; after a few interactions it becomes slightly easier but still remains over complicated. The “Rewards” system used is not especially amazing either. (This app works by a. Giving the user a health score and b. Allocating “Reward Points” based on achievements set out by the app; movement, diet etc;). In essence, if you already have a FitBit the rewards are of no significance to you as 90% of the rewards offered are for discounts off various FitBit models. Pros:It combines mental health factors that I have not seen incorporated in any other “fitness” app. It tracks lifestyle as a evolving variable. It tracks body fat %, cholesterol, blood pressure, blood composition and heart rate (among others) to offer a far more holistic view of health. Everything considered I still use this app although admittedly it is with far less zeal than I had originally.