FREE NOW is a licensed ride-hailing app for black cabs and taxis in 9 European countries. Book easily, pay in-app quickly and complete your trip safely!

1. Enter your destination
2. Book a taxi near you
3. Track your taxi driver's arrival
4. Pay the fare easily through the app

• Prebook a taxi up to 4 days in advance (e.g. for an airport transfer)
• Hassle-free in-app payment with your credit card
• Share your ride so friends and family know where you are
• Rate your driver and let others know how much you enjoyed your taxi ride
• Save your home and work addresses and book a taxi even faster

Automatically collect your receipt by email after each trip paid through the app or skip manual expense reportings after each business trips by using a FREE NOW business account.

Book a cab last minute or up to 4 days before your flight. Do you need a pickup? No problem, just collect your luggage, order a cab with our app and follow the in-app walking directions to the FREE NOW pick up point within your Terminal.

FREE NOW is available for both business and holiday travel at Europe's largest airports, including: London Heathrow/City/Gatwick/Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin Tegel and Malaga.

Black Cab: Classic taxi of high quality with the best drivers (London)
Ride: Private-hire with professional driver and a fixed price (London)
Taxi + Screen: Taxi with a protective screen (London, Dublin, Cork)
Taxi XL: Van with more than 4 seats
Taxi Wheelchair: accessible cabs
Taxi Eco: Eco-friendly taxis with electric, gas or hybrid drive
Exec: luxury cab for business passengers (Dublin & Cork)

The FREE NOW cab service is available across 9 countries in around 100 European cities, among them:
UNITED KINGDOM: Brighton, Edinburgh, London, Manchester, Nottingham, Oxford, Reading, Derby, Leicester
IRELAND: Cork, Dublin, Galway, Limerick, Waterford
GERMANY: Aachen, Augsburg, Berlin, Bochum, Bonn, Bremen, Cologne, Dortmund, Dresden, Düsseldorf, Duisburg, Essen, Erlangen, Frankfurt, Gelsenkirchen, Hamburg, Hannover, Ingolstadt, Leipzig, Lübeck, Mannheim, Munich, Mülheim/Ruhr, Nuremberg, Offenbach, Potsdam, Stuttgart, Westerland (Sylt), Wiesbaden
AUSTRIA: Salzburg, Vienna
POLAND: Katowice/Silesian Agglomeration, Krakow, Poznan, Tricity (Gdańsk/Sopot/Gdynia), Warsaw, Wrocław
ITALY: Milan, Rome, Turin
PORTUGAL: Lisbon, Porto
SPAIN: Barcelona, Madrid, Sevilla, Valencia
ROMANIA: Bucharest

FREE NOW (formerly mytaxi) and Hailo joined forces in 2016 to keep you moving as UK's and Ireland's leading black cab and taxi app. In 2020, Kapten joined FREE NOW as well in UK, enabling you to use the private-hire vehicle service together with taxi in one app.

If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions. Alternatively, please get in touch at in the UK, or in Ireland.

What’s New

Version 10.41.0

Make sure to update your FREE NOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

Enjoying the app? Leave us a review.

Ratings and Reviews

4.7 out of 5
70.2K Ratings

70.2K Ratings

Eamonn de B ,

Very disappointed

I ordered a number of taxis (3) as I had to travel and would be in transit (air) and couldn’t do the trips myself. I couldn’t leave a note to say what the nature of the pick ups were (round trip to school). Couldn’t indicate that one of the pick ups was in the parking zone of an extra curricular activity (ballet). Ended up with a disaster. Grandmother and grand-daughter left without a taxi as he cancelled on us. I didn’t see that until I landed (3 hours after the booked pick up). This service is useless if there is anything specific. There is no customer service number, and you can’t specify any detail in relation to your pickup, and there is a limit of 3 pre-booked taxis, which left me in an impossible situation where I had pre-booked 3 taxis and then couldn’t order another one for me to get to the airport. THIS IS NOT A GOOD SERVICE.

aacapp ,

Increasingly unreliable

This app used to be great and reliable. After a few bad experiences I dread having to use it. First in May I tried ordering a taxi to go home. The app would try to locate a driver for ages so I would just cancel and try again after waiting for a few minutes. I ended up getting a lift home and while in the car I got 3 phone calls from different drivers saying they were in front of the house. I never confirmed any of these drivers and they all made it like I did and never cancelled. I’m fully aware of how to cancel on this app. Last week I used the app again and put the exact address of where I was and the driver couldn’t find it so I called and they basically told me I gave the incorrect address even though the owner of the home I was in gave me all the correct info and our driver going to the house earlier had no issues! They hung up and didn’t answer my second call. The driver never showed up in the end.

Developer Response ,

Hi aacapp - Really sorry to hear that there was an issue with the app - we would love to get this sorted for you as soon as we can. Can you email so we can assist as soon as we can!

bennybearbottom ,

Love the app. Minor Issues to be addressed

I find the app great it has never let me down when I pre book a taxi the wait time is always quiet low which is great. The only thing I have noticed over the last few weeks is that the driver icon when the driver is on his way goes all over the place it doesn’t stay on point which is fairly annoying but I guess that’s just a minor issue within the app. when you get into the cab it would be nice to be given the opportunity to change how you pay the fare from card to cash not everyone may have money in the bank and forget and not be given the time or chance to change how to pay. It would be nice if you released a few promo codes every now and again that would be great.

App Privacy

The developer, Intelligent Apps GmbH, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


Intelligent Apps GmbH
152.3 MB

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.


English, Catalan, French, German, Greek, Italian, Polish, Portuguese, Romanian, Spanish, Swedish

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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