Nusuk | نس‪ك‬ 4+

Nusuk Application

Ministry of Hajj and Umrah

    • 1.7 • 3 Ratings
    • Free

iPhone Screenshots

Description

Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination.
The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques.

What’s New

Version 1.8

General enhancements

Ratings and Reviews

1.7 out of 5
3 Ratings

3 Ratings

Dr b A ,

Technical Issues Hindering User Experience”

As an avid user of the NUSUK app, I’m disappointed to report that my experience has been marred by numerous technical glitches. One glaring issue is the inability to log in despite having created an account. Each attempt prompts the app to send an OTP to my email, yet I consistently fail to receive it, rendering me unable to access my account.

This recurrent problem not only frustrates users but also raises concerns about the reliability and functionality of the app. Despite several attempts to troubleshoot and reach out for support, the issue persists, indicating a systemic flaw in the app’s infrastructure.

Moreover, this flaw undermines the app’s primary purpose, diminishing its value and usability for users like myself who rely on it for various purposes. Until these issues are addressed and resolved, it’s challenging to recommend the NUSUK app to others, as its performance falls short of expectations.

In conclusion, while the NUSUK app shows promise in its concept and features, its current state leaves much to be desired. Without essential fixes and improvements, it fails to deliver a seamless user experience, ultimately detracting from its overall appeal and utility.

Developer Response ,

Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels:
X Platform: @MOHU_Care
Facebook: MOHUCare
Via email: care@haj.gov.sa

Best regards,

eCoder ,

The worst app and customer service ever

Many bugs in the app, e.g. when booking for umrah or rawda (rayad ul jannah) it doesn’t show any dates available. All dates are greyed out, contacted customer service and they said they have no control over it just keep trying again and again and an available date might show up. How about fixing the app or getting proper developers to build it.

Developer Response ,

Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels:
X Platform: @MOHU_Care
Facebook: MOHUCare
Via email: care@haj.gov.sa

Best regards,

App Privacy

The developer, Ministry of Hajj and Umrah, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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