iPhone Screenshots


The FREE Pinnacle Resident Services App is available to those with a current Pinnacle Resident Services account. Optimized for iPhone and iPod touch, the Pinnacle Resident Services App allows you to manage your apartment information and services with a few simple touches. Log in securely from anywhere and update your profile, view and pay your account balance, or submit maintenance requests.

The Pinnacle Resident Services App features:
- Securely manage your existing Pinnacle Resident Services account from anywhere 24/7
- Submit maintenance requests with detailed information such as photos and (or) a 2 minute voice memo of the issue
- Track progress of existing maintenance requests
- View your current account balance, account activity and monthly charges
- Secure rent payment (if available at your community)
- Advanced encryption technology prevents unauthorized access and enables secure data transmission
- Seamless integration with Pinnacle Resident Services

What’s New

Version 13.7.0

We appreciate you being a dedicated app user! Here are a few highlights from our latest update:
• Enhancements to continue to make our app more accessible for all residents.
• Ability to authorize the release of packages through our app (select communities only), plus many other improvements to Concierge features.
• Enhancements to maintenance requests, including the ability to rate completed requests.
• General bug fixes and improvements.

App Privacy

The developer, Yardi Systems, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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