PlantIn: Plant Snap Identifier 4+

It will record most of my plants correctly and help them grow. This app show sometimes a wrong name because I got a plant for IKEA and it has a different name to what the app showed me.

Dear Valued Customer! Thank you for staying with us and being our loyal green thumb. We are so happy to get such feedback! It is good to know that We strive to make the PlantIn app the best and easiest app out there and the way we do that is by listening to our green-fingered users' experiences.We’d like for our support team to take a look at this with you. Please write in to our support agents directly at support@plantin.xyz, so a member of our team can get some additional information from you, and investigate. We are here for our community of green-thumbed users. Hakuna Plantata!

I bought this app as I have several ‘sick’ plants, and this app promised to help identify the issue and advise for their recovery. The app said the same thing about every plant!! And was inaccurate, hence no help. There are at least 3 different issues with my plants. When I got in touch with customer service, they basically advised me to use the app properly, which I was doing. Then, I asked them for a refund as the app did not do as advertised, they refused! They said they did not do refunds. However, they falsely advertised what their app could do, so I think due to their false advertising, they should refund me. Bottom line, do not waste your money on this app.

Dear Valued Customer! Thank you for letting us know about this situation. We regret to hear of this situation and wish to resolve this as soon as possible for yourself, as well as, other customers which may be experiencing similar situations. This is not what we want our cherished customers to experience. From our side, we are aimed to improve the algorithms to make the identification more accurate. Please, try putting a plant in a light place to make it clearly visible for the camera. Also, please, make sure it is a unique plant object in the photo and the camera is well-focused on it. Furthermore, we kindly ask for you to email us directly at the support@plantin.xyz email address. We hope you choose to reach out to us so that we can investigate this case and hopefully provide a means to take care of you for the inconvenience. We apologise for the inconvenience and hope that you will give us another chance. Have a wonderful day!

Great selection of information, tips and reminders. I have an enormous problem recognising and remembering when to water and when to mist, which unfortunatelly often leads to unnecessary deaths in my ‘plant family’ 😢 But I believe Plantin is going to be my saviour in the mission of keeping them all alive and thriving ❤️🪴🪴🪴

Dear Valued Customer! Wow, what a planterful review! Thank you for your kind words about the app, we are so happy that you are finding the features that work for you. Most of all, we are happy to hear that our app helped to save your plants. Your plants are in safe hands and PlantIn will be helping you to take care of them. Thank you again for the 5-star review. We hope you continue to enjoy your time on the app as plants are all you really need!