the HUB Controller 4+

Basic app that allows you to control some things from your phone without having to go on the main thermostat. But there are some functionality flaws (mostly to do with connectivity) and several glaring UI/UX shortcomings... for example the temperature setting is fiddly and doesn’t always work, scheduling needs lots of work (why is the “day” starting at 5am?), you should be able to copy day settings across multiple days, you should be able to do a different “holiday” setting, etc. The team seem to be very focused on installs (that’s all I see across Facebook), but nothing about getting customer feedback on the app and making improvements.

Only gets 3 stars. Fantastic idea, but functionality is a problem. Several times I have had to use the actual controller instead of my phone as the hub controller didn’t respond to the app.

I would like to see a boost option for 1,2 and 3 hours instead of just 1 hour (60 mins) and also to tell you how long is left on the boost option.

Most boiler controllers have a boost (up to 3 hours), advance, auto, on and off. The hub controller only has boost, on and off (off only turns the heating off if it is already on through boost or on). It would be great if these options were incorporated into the app

Hard to express just how poor this is. I’ve had it now for about a year as it had been installed by the previous owner of the house. The controller frequently crashes and needs to be rebooted (by unscrewing it from its base) if used via the touchscreen so it’s better to stick to the app. The app feels like using a project created by a mediocre student learning how to create an app. The controls are basic, clunky, difficult to set accurately and easy to unintentionally alter the settings. Because the app doesn’t directly connect to the controller changes to the settings take quite a while to take effect. And now the jokers responsible for this pathetic gadget want to charge to use the app. OK. Enough. I’ll just remove the stupid thing and be happy to see it gone.