Take control of all your gas and electricity accounts with the new My Bord Gáis Energy App. The App is available to residential and business customers.*
It’s quick and easy to submit your meter readings, see your bills and make payments – anytime, anywhere.
We have some great features with our new app:
Manage your gas & electricity accounts
• Log in or register for an online account
• View and pay your energy bill (and download a PDF version)
• See your account balance and payment history
• Submit your gas and electricity meter readings
• Set up Direct Debit payments
• Manage your profile (contact information, marketing preferences, passwords)
· View Rewards summary
· Add/ change your Tesco Clubcard
· Redeem Tesco boost vouchers
· Update your Rewards preferences
If you’re having issues using the app, email us at MobileIt@bordgais.ie. Please
- a brief description of the problem
- which version of the operating system you’re using
- the email address you use to log in.
Compatible with iPhones and will require iOS 9 or later.
*App is not available to large business customers or Pay As You Go residential customers.
Ratings and ReviewsSee All
Dark mode and iPhone 11 Pro Max not optimised
Dark mode doesn’t work at all can’t see what is written and the screen is not fully fitted very disappointed I would give it a zero if I could.
If I could give zero
If I could give zero I would, the app prevents me from logging my meter readings for my gas stating “sorry we can’t take your meter reading, it looks like there is more than one meter on this account” please call etc. well I phoned as suggested and the advisor stated that there isn’t a 2nd meter. Gave my reading over I’m still unhappy as I wanted to log my readings on the app to make sure my level pay was as accurate as possible ringing or emailing is an inconvenience. So I emailed stating can this not be fixed so I can use the app, it was suggested to log the issue on the app which I did NO response but I did find the mystery meter number, a number that was closed in September as it was set up as a prepay account which I don’t have a prepay. I can log my electricity readings but can’t log my gas with Bord Gáis without hassle. If this is not rectified I will not be staying after the 12 months contract is up a closed account that customer service and the support on the app can’t fix
Why on earth is it called "Think Beyond"??!
Ok, so every two months I get a new bill in the post and it's usually way out so I head off to the meter to see what it says and then whip out the iphone.
Then I start scrolling through pages and pages of apps, trying to remember what in the name of bejaysus was the Bord Gais app called. The Aer Lingus app is called "Aer Lingus". The Electric Ireland one is helpfully called "Electric Ireland MeterReading". AIB is "AIB Mobile". Coola-boola! I like this. No nonsense.
I could go on: "Irish Taxi", "Find iPhone", "Flashlight", "Dublin Airport", "RTE Player". I love it! I can find find all these apps, no problem.
But what in god's name were Bord Gais thinking when they called their app "Think Beyond". Is this a deliberate attempt to confuse consumers? Is it some marketing d00d's attempt to look hip and trendy by breaking the BGE mould? It is complete and abject naming failure which causes me to facepalm every time I look for the app on my phone? After 9 months of using the app, I honestly can't decide which.
Dear Bord Gais Eireann: please rename this app to something which gives the slightest clue about what it is. Stop trying to be hip and trendy. Don't break the mould. Help me not to facepalm every time I need to read the meter.
Pretty please. With cherries.
Up to six family members will be able to use this app with Family Sharing enabled.