Whether Car-Net or We Connect, connectivity meets intuitive design in the new app for your Volkswagen mobile online services. Register your Volkswagen and use the We Connect app as a direct connection to your vehicle*. With all the benefits. 

The Volkswagen We Connect app benefits for you at a glance:

• Quick, intuitive access to comprehensive vehicle information and your vehicle status.
• Control convenient vehicle functions by using your smartphone as a remote control. For example, you can easily programme your optional auxiliary heater using the We Connect app. You can even lock and unlock your doors** and luggage compartment remotely.
• Find your Volkswagen faster – your latest parking position is just a tap away.

• Send your next destinations to the navigation system effortlessly
• Even more helpful functions for electric vehicles. Check the charge level of your battery, for instance, or start and stop the charging process.

Thanks to the simple in-app registration and the new Volkswagen ID, your vehicle can connect to your smartphone even more quickly.


*Availability of the services described depends on both the vehicle and its equipment. Find out about compatibility at
To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be signed online with Volkswagen AG. For We Connect Plus, you have 90 days from when you receive your vehicle to register it at and use the services for the full duration of the agreed, free period.
**Usage requires an identity check in the form of Volkswagen Ident verification.

What’s New

Version 5.1.2

Thank you for all your feedback. With the latest update, we have implemented new functions and fixed errors.
-Save your preferred Volkswagen service partner
-Supports iOS 13
-General improvements

Ratings and Reviews

4.3 out of 5
104 Ratings

104 Ratings

GlennonD ,

App works great

It would be 5 star for me if there was more driving data options available.

Developer Response ,

Dear Customer, thank you for your feedback and good review! We will forward your suggestion directly to our development team. Best regards, Volkswagen Digital Services

itamar sobrinho ,

Disappointed with the app car net

So so disappointed with this car net app coz i trying everything to work on my phone and after I discovering if you deleted or changed you phone it’s not possible reinstall your IDnow on your phone so that’s there is no value to me I can’t open/close my car door with this car net app so it’s my point of view

Developer Response ,

Dear itamar sobrinho, thank you for your feedback. We are sorry to hear that you are experiencing difficulties with your Car-Net app. In order to help you, please contact us at or at 1800-930066. Best regards, Volkswagen Digital Services

prcire ,


I use this app for my new e-golf and find it is very poor to use. It appears to lose connection to the vehicle most of the time and is slow with no positive feedback to let you know if your commands have actually reached the vehicle or not. I would have expected a lot more from the biggest motor vehicle manufacturer in the world.

Developer Response ,

Dear prcire, We are sorry to hear that the use of the Car-Net App caused difficulties. In order to help you, we would like to offer you our assistance. Please contact us by phone (0800 27 97 508). Best regards, the Car-Net team


217.8 MB

Requires iOS 10.0 and watchOS 3.1 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi-Fi + Cellular, iPad Pro (9.7-inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad Wi-Fi (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9-inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch)Wi-Fi + Cellular, iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) Wi-Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi-Fi + Cellular and iPod touch.


English, Albanian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Latvian, Lithuanian, Macedonian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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