Gorgias Helpdesk 4‏+

Name: Gorgias Helpdesk
Author: Gorgias Inc.

Gorgias Inc.

מיועד ל‑iPad

- ללא תשלום

תיאור

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money.

From our mobile app, you can:

Provide Customer Service On Every CRM Channel

- Manage conversations from email, live chat, phone, and social in one helpdesk
- See the full customer live chat and message history across different channels in one view
- Provide support for multiple stores

Cut Customer Support Time In Half

- Respond instantly with live chat
- See customer support details and orders right next to the ticket
- Respond in one click using pre-made templates
- Use Macros (variables like order status, shipping date, etc.) to pre-fill answers

Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

17 באוק׳ 2024

גירסה 0.39.1

Small update, fixing a bug that sporadically emits two letters when typing a message.

החברה המפתחת, Gorgias Inc., ציינה שנוהלי הפרטיות של היישום עשויים לכלול טיפול בנתונים כפי שמתואר בהמשך.לקבלת מידע נוסף, ניתן לעיין בעמוד מדיניות הפרטיות של המפתח.