The Secureworks Mobile App is creating a relaxing experience for clients who are on the go, whether you are a small business or a large enterprise. Search, view, create, and modify your tickets, so you can quickly view ticket status, decide on next steps, and share the most relevant information with your teams – all without calling the Security Operations Center (SOC). You can also view the latest Threat Intelligence reports such as the Secureworks Counter Threat Unit™ (CTU™) Tips and Vulnerability information. The Secureworks Mobile App is also tied to the Secureworks Client Portal so you can find and view your tickets whether you are on the go or sitting at your desk.

Secureworks enriches your defenses with intelligence from the 250-billion cyber events we observe each day, across our 4,400 clients in more than 55 countries. By investing in supervised machine learning and analytics, as well as our technical experts, we have automated and accelerated event detection, correlation, and contextualization. That means you can identify threats more quickly and take action quickly to reduce your risk.

Use the Secureworks Mobile app to:
• Receive security incident alerts directly to your mobile device
• Review/update/create tickets for your critical security events
• Quickly decide on next steps and share the relevant information with your teams
• Easy access to the Secureworks Client Portal

What’s New

Version 8.4.0

- Chat feature - Added conference for the agents
- Added new blog and feedback widgets
- Bug fixes and improvements

App Privacy

The developer, SecureWorks, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You May Also Like