Sensibo 4+

The iPhone application is excellent

I highly recommend the product that has been serving me for years. Super easy and efficient app that saves my life in the Israeli summer. I would be happy to purchase more of your products even with the low prices compared to the market.

New interface is terrible - pics of it here are old

The interface was recently changed by someone who presumably flunked UX training: They made the actual controls for the a/c smaller in favor of a massive counter that shows how long the a/c has been on (yes, that's useful information, but if I'm switching on this app, it's more likely I want to adjust the temperature rather than to know how long the a/c has been on); They removed the option to set a temperature in a sliding wheel before transmitting the change, so all you're left with are the buttons that let you lower or raise the temp by a single degree each time, slowly transmitting the change after ever one. So, if you want adjust by more than one degree it's "change... *beep*... change... *beep*... change... *beep*" with a wait for each degree, making the whole thing clunky and slow; Finally, in addition to making the controls smaller they made everything monochromatic so it's harder to make out, making it less convenient for my older parents to use (and just plain ugly to me). Basically, this looks like they hired the genius who designed Win8 without a power button to redo their app. I used to love and recommend it but I'm actively looking for alternatives.

Developer Response ,

We are very sorry for the experience. We understand the importance of comments and suggestions from our customers and sincerely value your input regarding the redesign of the Sensibo app. We'll be sure to share it with our developers. For any concerns and issues, please feel free to reach out to our support and our relevant team will assist you.

Nasty service Do not buy their Product

Let’s not even talk about charging App features for monthly payment after paying high price for their pro product.

Climate temperature in the control center shows reversed, while in the Home App and in the app it’s displayed correctly. This problem occurred after latest update. And iPhone running Hebrew. While I reached out to Sensibo team all they had to answer in their email response was: “It’s not our problem it’s your iPhones problem change it to English” While iPhone supports Hebrew and no app has any issues related to Hebrew. The Apple AirPod that also shows climate in Control Center had no issues.

Developer Response ,

Thank you for sharing your feedback. We appreciate you bringing the climate temperature display issue to our attention, particularly in the Control Center when using Hebrew on your iPhone.

We understand the importance of seamless functionality across all languages, and for our team to investigate this issue to find a resolution we suggest you contact our Support Team directly at support@sensibo.com.