לאומ‪י‬ 4‏+

App looks good but for me as an Oleh hadash, it is almost impossible to use it because no option to change the interface, please add this feature and a lot of people would be happy!

Hello, thanks for your review. On the Leumi website you can view information about your account in English and perform certain actions. Unfortunately, at the moment this option is not available on the app. We apologize for the inconvenience.

Have a lovely day,
Bank Leumi

Leumi is constantly proud to be the digital banking leader in Israel.
However, other banks stepped up and left Leumi’s app far behind when it comes to update rates, app UI, functionality and design.
Issues that I find in the app:
1. Not flowing, many lags, stuttering when scrolling down.
2. Animation is too slow, moving between pages, waiting for the menu to load every time - unbearable.
3. Buttons such as ‘אישור’, ׳סיים, are positioned not wisely on the screen, you need to move your finger all over the place.
4. Many pages miss the back button.
5. The quick look and log in is not intuitive - who needs all these animations? bring up Face ID immediately when opening the app and log us in.
6. No widget.
7. Overall the app is very slow.
8. No English version - big disadvantage.
9. No where in the app and the website, you can leave designated feedback for the app.

Just to make it clear, I have several accounts with Leumi and Discount. I can tell you, nicely, that you can learn a lot from Discount app. They have a state of the art app - regularly maintained.

If it helps, I use an iPhone X, iOS 12.3.
Hoping to see big changes,
Thank you.

Hey Ananda_Shake,
Thank you very much for your Detailed feedback!
I just forwarded you feedback to our product managers.
We appreciate it!
Regards,
Roey

App is pretty good,
Some important issues:
- when going to ‘talk to a banker’ section,
Go to conversation list, then go to a specific conversation, when you tap back you go back to the main app, and if you want to go to conversation lost again you need to do it all over again, super annoying.
- On foreign currency, there seems to be a bug on fetching transactions list, it seems it gets the oldest not the most recent ones. Plus it is inconvenient with the current balance, seems like a bug on transaction fetching from db.

Hello Molovokiri, thanks for your comment. The feedback from our customers is very important to us in order to improve our app. We will definitely take this input to our attention, and are confident that you will see an improvement shortly.

Wishing you a lovely day,
Bank Leumi