Adani Gas Self Service Mobile Application is intended for all Adani Gas's existing Customers and future Customers who would like to get Gas connection for their Domestic or Industrial or Commercial needs
1. Landing page of the app offers users quick links along with the emergency call number. User can either login into account to perform an activity or view the demo of the app.
2. Quick Bill Pay is a public service through which user can pay bill of any customer after entering valid customer Id.
3. New PNG Connection is a public service through which user can request new PNG connection for different customer types (domestic, commercial, industrial) by selecting their customer type followed by entering appropriate customer details.
4. Locate Us service provides user with location list. Based on selection options (Type / City), user can further filter data according to the location of a particular city. Data can also be filtered based on Domestic, Commercial and Industrial.
5. Locate on Map works same as Locate Us but instead of the list, the user can view the location on Map with different markers according to selected types.
6. If user is using application for the first time then after entering valid credentials user can login with their existing account to use all the private services of app.
7. User can View Bills – with last 5 bills and last 5 payments, also with the option to Pay the current bill as well as download the bill copy.
8. User can view and download the current Account Statement.
9. User can view Bill Analysis on a yearly basis
10. User can Pay bills and see the outstanding bill amount too, if any
11. User can Raise a Service request by giving all the details, if it’s a paid service, user have to make the payment.
12. User can also view past service requests and check the status.
13. User can also submit meter reading in a particular time interval.
14. Once User files a complaint, it will generate the complaint number, complaint number help to check the status of the complaint.
15. A Call Us functionality is also provided to call customer care, by clicking on the call button.
16. With Account Functionality the user can link and unlink any other account with their primary account. User can also add a new account in the absence of one.
- performance improvement
- registration though SMS OTP
- forgot password though OTP
- new service request added
- complaint view details
Ratings and Reviews
App not working
Since the beginning of this month, the App is not opening. Instead a blank white screen is staring back.
Please provide regular updates for fixing bugs.
Gr8 App ..
This application is far better than other CGD companies applications. Wonderful application. Life is easy
One more thing i can see here people are complaining about schemes here on the app page.. how stupid of them
Worst Service of help line
First of all if you give deposit to Vodafone they pay you 10% interest on it
They have collected 5000 security deposit of connection & then they have asked for 500rs consumption security deposit and they are charging late fee charges on that 500rs deposit not even on consumption bill (which is added on my first consumption bill)
Can you imagine they are not giving any interest on any deposit and on my first bill they added late fee charges on paying late deposit amount of 500rs
WHEN I RAISE ALL COMPLAINS ON THIS APP THEY CLOSE IT WITH OUT ANY PRIOR NOTICE OR CALL AND THEY DONOT EVEN BOTHER TO EVEN REPLY ON THAT !!!!! Humble request to all better go with GUJARAT GAS ,SABARMATI GAS ETC...
Developer Response ,
Please provide your customer id and contact details at firstname.lastname@example.org. Our engineer will get in touch with you to understand your problem.
Up to six family members will be able to use this app with Family Sharing enabled.