Welcome to the Air India app – Winner of the 2024 Gold Stevie Award
Easily book flights, manage trips, receive timely check-in reminders and gate notifications – the new and improved Air India app is designed to make your journeys simpler and enjoyable. With just a few swipes, you can instantly access your flight details, complete web check-ins, do flight upgrades and much more. Download the app now and start enjoying a faster and seamless flight booking experience!
You can make use of our updated app to complete quick flight searches, flight bookings and stay informed about the latest updates concerning your travel from anywhere. Our app is designed to work on mobile phones of all resolutions and has been awarded with a Gold Stevie Award at the 2024 Asia-Pacific Stevie Awards, for its excellence in innovation and customer service.
Easy flight bookings:
Now you can book domestic and international flights to more than 450 destinations all over the world with just a few taps. Discover the best places to visit, the right prices and even the perfect schedule by narrowing down your options based on your preferences and needs.
Stay updated on the go:
Stay current with all the major updates related to your domestic and international flights on the go. Whether there is a change in gate number or departure time, your digital boarding pass will be automatically updated to display the change in boarding details or departure time.
AEYE VISION™:
Use the new scan function to add details of your journeys to the My Trips section, complete web check-in, track flight status and even monitor the status of your checked-in luggage right from drop off to pick up at the baggage claim.
Baggage tracker:
This handy feature makes it easy to keep tabs on the status of your baggage and its location in case of delays, allowing you to minimise your worries and focus more on enjoying the travel experience.
Flight status:
Track the status of your scheduled flights easily with this handy feature, allowing you stay organised and ready for your next big adventure.
Maharaja Club programme:
Members of our Maharaja Club programme can use the app to access and manage their loyalty accounts, allowing them to redeem points for flight bookings and cabin class upgrades.
Digital boarding pass:
Go paperless by completing your check-in online and downloading your boarding pass to your device. You can store your boarding pass in your digital wallet for easy retrieval.
Inflight experience:
Use the app to explore our assorted inflight dining menu, offering everything from the classics to delicious gourmet creations. Also, don't forget to have a look at what we have in store from the world of cinema, television, and music to keep you entertained.
Book flights on Airbus A350-900:
Search and book domestic or international flights on an Airbus A350-900 personalised with an elegant and luxurious interior.
AI.g:
Our app allows you to connect with our virtual agent AI.g, available round the clock to offer expert assistance. From checking flight status and confirming baggage allowance to rebooking and refunds, our AI virtual assistant can answer all your queries about flying with Air India.
Trip planner:
Our virtual agent's trip planner feature helps you create customised itineraries for your dream destinations, highlighting places to visit, shopping spots, and local culinary delights.
About Air India:
Founded by the legendary JRD Tata, Air India pioneered India’s aviation sector and is one of the leading global airlines. We are the proud flag carrier of India, and a member of the Star Alliance. Air India’s direct and nonstop international flights connect India with destinations in Asia, Africa, Australia, Europe, the Middle East, and North America.
I recently flew with Air India, and as a Maharaja Club Silver member, I continue to appreciate the sense of safety and comfort that comes with flying the national carrier. There is a distinct feeling of reliability when boarding an Air India flight that makes the journey feel grounded and secure.The Positives:The cabin crew remains courteous, and the overall flying experience is smooth. For frequent flyers, the recognition of membership status adds a layer of convenience that is much appreciated. I felt well-attended to throughout the duration of the flight, and the seating comfort in the cabin lived up to expectations.Area for Improvement:However, I would like to highlight a specific concern regarding the Economy Class dining experience. Recently, the quality of the breakfast served has been notably disappointing. The standards seem to have dipped significantly, with the meal quality falling short of what Air India usually provides. As a loyal flyer, I hope the management looks into the catering quality to ensure that the onboard meals match the excellence of the flight operations itself.I look forward to seeing these improvements on my next journey!
Infant name got auto corrected
Hafis8009
I made a round trip booking using iOS app from DOH to COK. After booked the tickets, I found my infant name got auto modified which made me real headache to correct the same. I tried to add PNR in my trips, booking is not getting listed. Manage booking option is not there in the app. I tried using web application, but its auto navigating to the mobile app which is irritating. Other than this, I tried to send message via contact us for name correction. But a page ‘you are in landscape mode’ is blocking everytime when I tried to enter the details. Kindly correct all these basic things , then only a user can properly use the app.
Appreciating the exceptionalservice of Mrs Parminder front office ticketing staff at Pearson Airport
Baljinder Mumbai
would like to express my sincere appreciation for the exceptional service provided by Mrs. Parminder at the Air India ticketing/front office counter at Toronto Pearson International Airport.Mrs. Parminder demonstrated outstanding professionalism, patience, and genuine care while assisting us. She listened attentively to our concerns, explained the available options clearly, and handled the entire process efficiently and with a positive attitude. Her calm demeanor and willingness to go the extra mile made a stressful travel situation much easier to manage.Customer service of this quality deserves recognition. Mrs. Parminder is an excellent representative of Air India, and her dedication, courtesy, and commitment to helping passengers reflect the highest standards of hospitality.Please convey my heartfelt thanks and appreciation to Mrs. Parminder for her exceptional support. Employees like her make a lasting positive impression and truly enhance the customer experience. With Gratitude Baljinder Singh passenger YYZ to Mumbai
Where is Quota
OmBirla
There is no reservation for physically challenged, blind and other specially abled people. Why is this so when our dear Prime minister in his speech recently reminded that first preference goes to the Divyang or handicap. I see there is only military handicap quota. Is this to make fun of us. I am so disappointed with this kind of discrimination on behalf of the AirIndia team. Where is the first preference and quota for handicap people to travel in flights? Is this justice done to us? I want you to listen to the speeches of our dear Prime minister and prepare concessions, reform and amend your quota lists. I am so disappointed I have post polio and cerebral Palsy and you have no quota for me not for the blind or other specially abled? Is this new India? Is this growing India? Make equal rights for quota for handicap people. We don’t beg of reservations it’s our right. Please travel to any western country and you will see how those government and flight transports provides quota and special attention to handicap people.
We've made a number of enhancements to improve your experience across devices, along with performance improvements and bug fixes for a smoother journey.
Version 23.0
The developer, Air India Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
