Angel One: Stocks, Mutual Fund 4+

I wrote first time in life any review on App Store about what I felt about angel just 3-4 days ago. And today I got call from angel team, the person asked me how’s my trading going on ? I replied it was never good and now this week I got problem with my position and about it’s automatic squareoff. So this guy from angel team, he started “ why don’t you buy angel platinum service (as I am very fool and I can’t do basic trading). I heard him very carefully and then I tried to ask my doubt and tried to give my feedback about what changes should angel team think about. So instead of accepting the feedback he said “ you are not able to understand me, I will transfer you to customer service but tell me first you wanna buy platinum service”. And he sounded very RUDE & UNPROFESSIONAL. I was like seriously dude. I am already fed up with your app crash and stupid rules and you want me to pay for platinum service. So as per my experience with angel so far. Please stay away from this app. And team angel, I never expected such kind of customer service at all. Better close your company and stop looting small investors.

Hi Yogesh,

Your experience is all that matters to us and we are sorry if we couldn't meet your expectations. Please give us a chance to make this right. If you could only help us with your client code, our team will contact you upfront and help you with all your concerns.

Team Angel Broking

sir
i feel that i m cheated by your wellknown Angel One. because i started investing after activation of my client account M9567. and after this i bought shares through app and also started sip. and also sip amount debited from my bank account. i ask about cusa account of your as i find that my shares is not credited in cdsl account, i get reply from customer care that your account is ok and you can continue to sell or buy shares through app. now you suspended my account. now how i sell my shares or get my money back. i asked many times about dmat account and i was replied everything is okay. i feel that i m very stupid that i came back to your brokerage house after so many years. i have account with zaveri and my wife has account in iifl. now pls tell me how i sell my stocks and strop sip as my account is deactivated. i want to migrate to another brokerage house.
thanks a lot for your earlier replies.

Hi Manoj,

Your experience is all that matters to us and we are sorry if we couldn't meet your expectations. We thank you for sharing your client code and giving us a chance to assist you. Please be assured that we will certainly check on this and have the issue resolved for you at the earliest.

Team Angel One

I’ve been trading in this app since 2 years. Now the update has added many thing in the app but many time the app lags very much
Whenever I click on any script it takes a lag of 2-3 seconds every time and the main thing I want to address you that the values of the stock and in F&O sections the values are very different e.g today I saw top gainers section and it showed Wipro at 467 value but when I opened that script to watch the chart it showed me the value of 501. Later I checked the heatmap but it shows a very different data than the actual data
I think the app is lagging very much and the sync is also late please have a look at this and provide a good update to the users

Hi Ravi,

We are here to help you and we will ensure to look into it with utmost priority. Please share your client details with us at angone.in/WAO/Y5o4YU .

Once we have your details, we will get in touch with you right away.

Team Angel One