Apple Support

Name: Apple Support
Rating: 3.9 (3977 reviews)
Author: Apple

Ratings & Reviews

3.9

out of 5

4K Ratings

Very nice response
05/12/2017

punnya gowda
It’s nice to have support from u people, we can access to any help through this app, that’s a great service to apple users. I always loved the apple devices and the app, and the iOS is very nice to work with. The only flaw I have come across is the camera selfie auto flipping, flipping it’s a good idea but it would be better if we had an option in the settings camera , for flipping and non-flipping. As cameras have great importance in capturing the moments, this auto-flipping is ruining whole fun. Thankyou
Very nice response
05/12/2017

punnya gowda

It’s nice to have support from u people, we can access to any help through this app, that’s a great service to apple users. I always loved the apple devices and the app, and the iOS is very nice to work with. The only flaw I have come across is the camera selfie auto flipping, flipping it’s a good idea but it would be better if we had an option in the settings camera , for flipping and non-flipping. As cameras have great importance in capturing the moments, this auto-flipping is ruining whole fun. Thankyou
Urgent: Unfortunate Experience and Discrimination at Recent Apple Store Appointment
13/12/2023

Ishak vdm
Dear Apple Customer Support,I hope this message reaches you with the attention it deserves. I recently visited Dubai Mall Apple Stores for a scheduled appointment and encountered an extremely disheartening experience.Upon arrival, I was informed that there was no record of my appointment, and I was instructed to book a new one, which came with a one-hour wait. In the midst of this, I briefly stepped away to discuss the situation with a friend. Upon returning and expressing my willingness to wait, I was told that I had to join the long queue again to book an appointment.What perplexed me further was witnessing the support staff assisting individuals who were breaking the queue. This discrimination left me puzzled and frustrated, as I couldn't comprehend why I was being treated differently. When I approached the manager to express my concerns, my grievances were ignored, compounding my disappointment.I believe in Apple's commitment to exceptional customer service, and this experience has left me questioning that commitment. I kindly request a thorough investigation into this matter to ensure that such incidents do not occur in the future.Your prompt attention to this issue is greatly appreciated, and I look forward to a resolution that upholds the values of fairness and equality.Sincerely,Ishak
Urgent: Unfortunate Experience and Discrimination at Recent Apple Store Appointment
13/12/2023

Ishak vdm

Dear Apple Customer Support,I hope this message reaches you with the attention it deserves. I recently visited Dubai Mall Apple Stores for a scheduled appointment and encountered an extremely disheartening experience.Upon arrival, I was informed that there was no record of my appointment, and I was instructed to book a new one, which came with a one-hour wait. In the midst of this, I briefly stepped away to discuss the situation with a friend. Upon returning and expressing my willingness to wait, I was told that I had to join the long queue again to book an appointment.What perplexed me further was witnessing the support staff assisting individuals who were breaking the queue. This discrimination left me puzzled and frustrated, as I couldn't comprehend why I was being treated differently. When I approached the manager to express my concerns, my grievances were ignored, compounding my disappointment.I believe in Apple's commitment to exceptional customer service, and this experience has left me questioning that commitment. I kindly request a thorough investigation into this matter to ensure that such incidents do not occur in the future.Your prompt attention to this issue is greatly appreciated, and I look forward to a resolution that upholds the values of fairness and equality.Sincerely,Ishak
apple service is very cheap
22/08/2022

apple service is poor
I have iphone 12mini I had face issue in my phone it's hanging, sametime touch is not working , Battery drains quickly, I make a video, then the phone turns off in 30 minutes, I have taken the phone for some 7 months.apple service is very bad i go to apple service center 6.7 times i freeze my phone 2 times but my problem is not solved i called apple service center then it said you go back to service center your phone freeze again do you submit your phone from free but i already submitted my phone 2 times now it said submit your phone again When I was talking to him and he was ignoring me he was not answering anything, my call was on 1 hour 40mins he didn't answer me i have proof call Recording , screenshot video recording i have apple service is very cheap class
apple service is very cheap
22/08/2022

apple service is poor

I have iphone 12mini I had face issue in my phone it's hanging, sametime touch is not working , Battery drains quickly, I make a video, then the phone turns off in 30 minutes, I have taken the phone for some 7 months.apple service is very bad i go to apple service center 6.7 times i freeze my phone 2 times but my problem is not solved i called apple service center then it said you go back to service center your phone freeze again do you submit your phone from free but i already submitted my phone 2 times now it said submit your phone again When I was talking to him and he was ignoring me he was not answering anything, my call was on 1 hour 40mins he didn't answer me i have proof call Recording , screenshot video recording i have apple service is very cheap class
Apple Support with update available the App Store not showing update available
10/12/2022

Kaustubhlal
iPhone11ProMax updated to latest software showing update available in Default Browser but the App Store isn’t showing update of the app . More over this iPhone with SIM attached to Bank details only show balance in Apple ID and iPhone13ProMax , MacBookPro 13 in With updated software and iPadPro non show the balance in Apple ID , more complicated cannot cancel subcription from this or any other devices . As both iPhone seriously infected including keyboard I am unable use Apple MiniAirpods Two of them , MacBook Pro , iPadPro and I find no reason to repair another MacBookPro or update my devices a habit I maintained .
Apple Support with update available the App Store not showing update available
10/12/2022

Kaustubhlal

iPhone11ProMax updated to latest software showing update available in Default Browser but the App Store isn’t showing update of the app . More over this iPhone with SIM attached to Bank details only show balance in Apple ID and iPhone13ProMax , MacBookPro 13 in With updated software and iPadPro non show the balance in Apple ID , more complicated cannot cancel subcription from this or any other devices . As both iPhone seriously infected including keyboard I am unable use Apple MiniAirpods Two of them , MacBook Pro , iPadPro and I find no reason to repair another MacBookPro or update my devices a habit I maintained .

• Performance enhancements and bug fixes Introduced in version 5.11: • Added support for iOS 26, including Liquid Glass • Updated app icon with a layered design

Version 5.11.2

1 hr ago

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