Apple Support 4+

It’s nice to have support from u people, we can access to any help through this app, that’s a great service to apple users. I always loved the apple devices and the app, and the iOS is very nice to work with. The only flaw I have come across is the camera selfie auto flipping, flipping it’s a good idea but it would be better if we had an option in the settings camera , for flipping and non-flipping. As cameras have great importance in capturing the moments, this auto-flipping is ruining whole fun. Thankyou

To
Apple CEO,

Respected sir
I am taking very pain to writing to you.

I am facing very worst experience with my phone, since day one I am facing problems in phone, receiver and microphone issues, due to lockdown I was unable to use my phone because of micro phone and audio receiver, for that reason I have purchased apple air pods, that is also having problems, spoken several times with customer care for support in the lockdown, customer care assured they will provide service after lockdown, during lockdown my phone warranty got expired, now they are denied warranty. It’s very sad news being purchased costly phone and poor customer service very bad experience with apple, I would like to gift my phone to Apple CEO for supplying such a poor quality and defective phone to loyal customers, I was using Samsung phones for more the 15 years, I never face such a issue, being a costly and expensive phone, I have purchased through EMI and paid huge amount, due to pandemic situation service centre was not available for more then 5 months now apple is denying for support. I have been to your service centre several times but it was closed due to lockdown, now they not supporting to loyal customer

Please help me to get my problems address or accept my gift of my I phone x, I will never buy your products, your both the products are having problems

Waiting for your reply

This app and apple services is a scam. People will give big promises here but when you go to service centre, they act like two different entities. In the lockdown when my mac was still in warranty, I had some issues and the apple support executives promised to help me when the lockdown was lifted. Because the nearest service centre was a minimum of 500 kms away, it took me some time to visit the service centre.
When I reached there, not only did the service centre executives denied any sort of help but also the apple support executives denied any promises and refused to provide me with any help.
Both sides executives were not even polite enough to talk nicely or ready to understand my problem. They probably had a script which every customer care executives have and were repeating the same sentence every time.
Indirectly they convinced me that it was my fault that I didn’t have any service centre to any place near where I live. It was my fault that the world was fighting against a pandemic and in a lockdown. As if it wasn’t for China but me who developed the virus.
Paying so much money compared to other brands, apart from the functioning of the product, the least we expect from a brand is a good service and I have had a zero rating experience.
After the incident, I have mailed them and even tweeted tagging apple and didn’t receive any response.