bbinstant

Name: bbinstant
Rating: 4.8 (18306 reviews)
Author: BigBasket.com

Smart Vending Machines

Only for iPhone

Free · Designed for iPhone

18K Ratings
Ages

4+
Years
Category

Shopping
Developer

BigBasket.com
Language

EN
English
Size

97.4
MB

iPhone

Welcome to bbinstant – your ultimate unmanned retail solution revolutionizing the shopping experience! Discover the future of retail with our cutting-edge IoT technology, making shopping effortless, convenient, and hassle-free. Say goodbye to long queues and tedious checkout processes – with bbinstant, it's as easy as Scan, Open, and Pick! *Scan*: Simply scan the QR code on the products you desire using our intuitive app. *Open*: Unlock the door to our unmanned store seamlessly through the app, granting you access to a world of convenience. *Pick*: Explore our curated selection of products, from snacks and beverages to everyday essentials, and pick what you need with ease. Experience the convenience of shopping on your terms, anytime, anywhere. Whether you're on-the-go, in a hurry, or just craving a quick snack, bbinstant has you covered. Key Features: - Effortless Shopping: Experience a streamlined buying process like never before. - Cutting-edge Technology: Utilizing IoT to redefine the retail landscape. - Curated Selection: Discover a range of high-quality products at your fingertips. - Secure Transactions: Shop with confidence knowing your transactions are safe and secure. Join the future of retail – download a bbinstant app now and revolutionize the way you shop! Have questions or feedback? Reach out to us at +91 80698 08267/ bbinstant@bigbasket.com – we'd love to hear from you!

Ratings & Reviews

4.8

out of 5

18K Ratings

Very Good Application and Service but lack in safety and security
01/05/2022

Aniket1984
Two machines of bb were installed at our society Maruti Sun City, Pipe Line Road, Jeedimetla, Hyderabad, Telangana building and it’s very good service and it’s always helpful for grocery items like milk, bread, curd, cold drinks and snacks. But now it’s removed from society because society informed us that Big Basket is not ready to pay rental dues of Machines to society as some people who can not be identified by big basket had pending dues with Big basket. Big basket should made their machine security system full proof that such incidents should not happened because security of their machines and dues did not fall with society as it’s possible that some outside people who know this vulnerability of machines could have purchased items and vanished. Tracking of those people outside of society or also inside of society is not responsibility of society. So please think about this vulnerability of BB instant Machines and improve security systems.

Developer Response
Thank you for sharing this with us, we'll certainly have the feedback forwarded to the concerned team to add value to it, rest assured.
Very Good Application and Service but lack in safety and security
01/05/2022

Aniket1984

Two machines of bb were installed at our society Maruti Sun City, Pipe Line Road, Jeedimetla, Hyderabad, Telangana building and it’s very good service and it’s always helpful for grocery items like milk, bread, curd, cold drinks and snacks. But now it’s removed from society because society informed us that Big Basket is not ready to pay rental dues of Machines to society as some people who can not be identified by big basket had pending dues with Big basket. Big basket should made their machine security system full proof that such incidents should not happened because security of their machines and dues did not fall with society as it’s possible that some outside people who know this vulnerability of machines could have purchased items and vanished. Tracking of those people outside of society or also inside of society is not responsibility of society. So please think about this vulnerability of BB instant Machines and improve security systems.
Developer Response 05/05/2022
Thank you for sharing this with us, we'll certainly have the feedback forwarded to the concerned team to add value to it, rest assured.
Easy peasy with room for improvement.
21/02/2022

Silent Torpedo
It’s quite useful in a community. They recently got it installed in our building and it was quite easy experience to purchase from this vending machine like setup. Some essential snacks/food which is good enough for such arrangement. It still needs some work, it takes a couple of tries to connect but works well. Also one would need minimum balance in BB wallet yo purchase a product but you can also opt a third party payment system like your card or a pay later option which was certainly helpful instead of maintaining/recharging bb wallet.

Developer Response
Hello, User. We are glad to receive your valuable feedback. We will forward the same to the relevant teams so that, if possible, the same can be incorporated in the future for your delight. Meanwhile, if you need further assistance or any further feedback to share, please write to us at appsupport@bigbasket.com.
Easy peasy with room for improvement.
21/02/2022

Silent Torpedo

It’s quite useful in a community. They recently got it installed in our building and it was quite easy experience to purchase from this vending machine like setup. Some essential snacks/food which is good enough for such arrangement. It still needs some work, it takes a couple of tries to connect but works well. Also one would need minimum balance in BB wallet yo purchase a product but you can also opt a third party payment system like your card or a pay later option which was certainly helpful instead of maintaining/recharging bb wallet.
Developer Response 28/02/2022
Hello, User. We are glad to receive your valuable feedback. We will forward the same to the relevant teams so that, if possible, the same can be incorporated in the future for your delight. Meanwhile, if you need further assistance or any further feedback to share, please write to us at appsupport@bigbasket.com.
Manipulative Wallet Balance Tactics. Not expected by TATA
4 Apr

PNK_7
I had an unpleasant experience using Big Basket Instant. While purchasing a Rs. 20 chips packet, I was required to maintain a minimum wallet balance of Rs. 100. After topping up and completing the purchase, I tried buying another item, only to find the minimum balance had expired (Rs 80). To proceed, I had to add more money to the wallet, which “coincidentally”cannot be transferred if unused. Additionally, there are no items worth exactly Rs. 100 or close to it, forcing customers to spend more money unnecessarily. And why isn’t there a ADD TO CART ?? Had there been a CART, we could add more than 1 item and proceed to buy. This feels like a manipulative tactic to extract more money from users, especially since the wallet balance remains locked. It’s disappointing to see such practices from a platform owned by TATA, which is known for its ethical standards. Very Cheap and Disappointing.

Developer Response
Dear Customer, We want to extend our sincerest apologies concerning all the issues that you have faced. Could you please share your contact details with us at appsupport@bigbasket.com so that we can get in touch with you and resolve the issue.
Manipulative Wallet Balance Tactics. Not expected by TATA
4 Apr

PNK_7

I had an unpleasant experience using Big Basket Instant. While purchasing a Rs. 20 chips packet, I was required to maintain a minimum wallet balance of Rs. 100. After topping up and completing the purchase, I tried buying another item, only to find the minimum balance had expired (Rs 80). To proceed, I had to add more money to the wallet, which “coincidentally”cannot be transferred if unused. Additionally, there are no items worth exactly Rs. 100 or close to it, forcing customers to spend more money unnecessarily. And why isn’t there a ADD TO CART ?? Had there been a CART, we could add more than 1 item and proceed to buy. This feels like a manipulative tactic to extract more money from users, especially since the wallet balance remains locked. It’s disappointing to see such practices from a platform owned by TATA, which is known for its ethical standards. Very Cheap and Disappointing.
Developer Response 6 Apr
Dear Customer, We want to extend our sincerest apologies concerning all the issues that you have faced. Could you please share your contact details with us at appsupport@bigbasket.com so that we can get in touch with you and resolve the issue.
App is very good, needs few fixes
29/12/2020

Srinibhargav
The concept of using app to purchase items from a vending machine is pretty beneficial. A few recommendations-1.) Remove the annoying message “You seem to be on a slow network” - Even on 100 mbps WIFI it shows up by default. It makes no sense.2.) Connectivity to the bbInstant machine is lost at times and we aren’t sure why and what to do.There should be a notification of why and what needs to be done.3.) Item prices in the machine are usually on the higher side. We need a larger variety of running items with discounted prices to make this system even popular across locations India wide.4.) Performance of the app needs improvement.

Developer Response
We are sad to know that your experience on the app was not satisfactory. Please share your issue with us at appsupport@bigbasket.com and we will look into it at the earliest.
App is very good, needs few fixes
29/12/2020

Srinibhargav

The concept of using app to purchase items from a vending machine is pretty beneficial. A few recommendations-1.) Remove the annoying message “You seem to be on a slow network” - Even on 100 mbps WIFI it shows up by default. It makes no sense.2.) Connectivity to the bbInstant machine is lost at times and we aren’t sure why and what to do.There should be a notification of why and what needs to be done.3.) Item prices in the machine are usually on the higher side. We need a larger variety of running items with discounted prices to make this system even popular across locations India wide.4.) Performance of the app needs improvement.
Developer Response 01/01/2021
We are sad to know that your experience on the app was not satisfactory. Please share your issue with us at appsupport@bigbasket.com and we will look into it at the earliest.

We update the bbinstant app as often as possible to make it faster and more reliable for you. This version includes several performance improvements. Love the app? Rate us! Your feedback keeps the bbinstant engine running. Any questions? Tap Help in the bbinstant app or write to bbinstant@bigbasket.com

Version 6.23.1

19 hr ago

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics