iPhone Screenshots

Description

BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees.

Consumers faced:

> Generic information about BESCOM (Tariff, Policies, schemes, offices etc..)
> Information on scheduled and unscheduled power outages
> Registration to 1 or More accounts/installations
> Consumption, Billing and Payment history
> Online payment
> Complaint registration, status tracking, GPS based tracking of restoration team and Rating.
> Participate in surveys and get personalized recommendations.
> Consumer specific services (Integration of Analytics)
> Display BESCOM Facebook and Twitter page

Employee faced:

> Display RR no. wise list of payment dues.
> Complaints status tracking, GPS based tracking of restoration team, updating and closure
> Scheduled and un-scheduled power outage information

For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.

What’s New

Version 1.6

Bug fixes and performance improvements

Ratings and Reviews

1.6 out of 5
146 Ratings

146 Ratings

sharath-12 ,

Pathetic app

To start with, no one in Bescom has any idea why they have the app. People who don’t want to pay bribe are taken for a fun ride and get free workout class in Bescom office (they make you visit all the floors in the office)I took temporary connection and I’m not ready to pay bribe. It takes me three days of visiting to Bescom office every month for renewable.

Was advised by the staff that renewal can be done on the app. However when I paid and come to Bescom office they now have no idea where the paid money when to. Was it added to the recharge or has gone into advance balance, only god knows..!

Everyone knows that nothing happens without bribe in government offices. It’s a know fact but nothing can be done.!! Life goes on.

#Deanparker1027 ,

I picked 5 starts so everyone can see this

Why is this app even on the App Store complete waste of space on your device, I had no power for the entire day and no way to contact these guys over phone as they’re numbers not working so I turned towards the app and realised this app is just a gimmick, BESCOM is daylight robbery, u call them during power outages they only have one answer ‘sir feeder failure’ makes me feel like we are depending on some stone age power generation system. We could rather go off grid and live off batteries than depending on these guys coz even if u call them saying your on life support system and has no backup generator they’d only say “sir feeder failure”.

tredgo bgfvv ,

Worst company

Full of fraudsters are working in bescom, they collected illegally lacks rupees from my neighbors and from us also with the name of temporary bills and they never given bill for the paid amount and if I asked for the bill they told bill never comes for temporary connection, and after few months permanent bill came , in that bill temporary connection bill amount will come again, then we asked in the office then their reply was very rude and told that you we have to pay again, All people in bescom are fraud only.

App Privacy

The developer, BESCOM Mithra, has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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