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Description

Upgrade your travels with Blacklane’s global professional chauffeur service for your intercity trips, airport transfers, and by-the-hour bookings. Choose prioritized safety, comfort, and privacy at a fraction of the cost of other private ground transportation, as you pay per ride, not per seat. When traveling between cities, catching a flight, or exploring a new city, count on our professional chauffeurs to ensure a five-star service.

NEW, LOWER RATES FOR UK INTERCITY RIDES:
London - Manchester: £199
London - Liverpool: £199
London - Birmingham: £99
London - Bristol: £99
London - Cambridge: £50
London - Southampton: £70


Here’s how it works:

- Book your ride at the touch of a button — schedule your black car chauffeur service from one hour before pickup to months ahead of time.

- Book one-way transfers or reserve a chauffeur by the hour to make multiple stops.

- Travel confidently knowing every ride adheres to our comprehensive health & safety standards.

- Skip the taxi lines and have your personal chauffeur pick you up directly at your front door, office, or the arrivals gate.

- Take your time and relax, as all airport pickups come with a whole hour of complimentary wait time.

- Choose your desired vehicle class: Business, Business Van/SUV, or First Class.

- What you see is what you get. Our fixed rates include all taxes, tolls, fees, and tips — no surprises and no hidden fees.

- Receive instant ride updates via email and text message giving you the chauffeur’s contact information and arrival status.

- Cashless payment means you simply add a payment method, sit back, and relax knowing your rides are charged only after they've taken place.

- Enjoy peace of mind when you travel. Our flight tracking ensures that your chauffeur is there when you arrive, and if your plans change, we offer free changes or cancellation up to 1 hour before one-way transfers.

Download the app now and book our professional airport transfer service in seconds!

Follow us on Twitter: twitter.com/Blacklane
Like us on Facebook: facebook.com/Blacklane
Get some travel inspiration: blog.blacklane.com

Have questions or need support?
Email: service@blacklane.com
FAQs: help.blacklane.com/

What’s New

Version 5.22.0

With this latest update you'll be getting:

• Design improvements to make the way you interact with the app even better• Bug fixes that ensure we can keep rolling out great features

New updates are released every few weeks, so watch this space (or have auto-update enabled).

Did you know the biggest influence on how we improve is you? Rate the app and let us know what we should be working on next.

Ratings and Reviews

4.8 out of 5
151 Ratings

151 Ratings

H N Guru ,

Excellent service and prompt cancellation too

Had booked Taxi from Chicago O’Hare to La Crosse but had to cancel due to Flight cancellation. Also had pick up from Terminal 2 and 5 at Chicago Airport and Blacklane was ready to oblige. Keep up the great service as the incoming flights are being tracked and delays of the flight is not penalizing the customer,

Great job guys, keep it up 👍

Developer Response ,

Hello,
Thank you for this glowing feedback. We are so happy to hear you are satisfied with our service. Hope to see you onboard with us again in the future.
Best,
Chris

DEmirates ,

Emirates Business - Driver did not turn up

I was booked on an emirates flight on 21 Jan 2019 and was booked by the airline for a chauffeur transfer to Bangalore airport. The driver checked in to pick up location at 16:10 hrs (as confirmed 4 hours before flight departure). Have sms and email confirming this from Blacklane. However the driver not show up despite repeated calls. I finally had to take an Uber to the airport.

I called the service provider Avis and they promised to call me back with a solution but they haven’t done that.

The driver showed up at my door at 17:04 hrs a full 54 minutes late. I told him I’d taken the Uber and he gave me all kinds of excuses.

Worst of all, there was no call number/ email support from Blacklane. I had to first download the app, register with social media account and then look for help. There again the app did not respond and I finally had to give up.

Extremely disappointing. Feeding the airline back with this update as well

Developer Response ,

Dear DEmirates,
Thank you for providing us with your feedback and I am truly sorry to learn of your experience in Bangalore. From what you have described, this is unacceptable and should never have occurred. So long as Blacklane is provided with your contact information by Emirates, we will always email you your booking confirmation that includes the contact information for Blacklanes 24/7 customer care crew. I can completely understand your frustration about your chauffeurs lateness, I would like to follow this up to ensure it is not repeated. Could you please email me with your booking/contact information? I can be reached directly at Chris.King@blacklane.com. Once again, my apologies for your experience and I do hope Blacklane may be given another opportunity to provide you with the stress free transport service that we aim to.
Regards,
Chris

yåtish ,

Best business class airport shuffle

Learnt about BlackLane when I booked my Emirates First Class and they sent a BlackLane BMW X5
The chauffeurs are well mannered and properly trained.

Developer Response ,

Hello, Thank you for your feedback and we are glad to hear you rate our service so highly. We are always striving to provide as professional a service as possible and we are glad you are satisfied! Chris

Information

Provider
Blacklane GmbH
Size
108.8 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Chinese, French, German, Japanese, Spanish

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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