For BMW India customers, there’s now an easier way to not only book their vehicle service but also access a host of other benefits and services from the world of BMW. Presenting the BMW Customer App, an intuitive app from BMW India that will become your one-stop destination for all things BMW. So, if you are a BMW owner, download the BMW Customer app and book your next vehicle service with just a few taps of your mobile screen. With this app, you will also be able to track your BMW’s service from the moment it arrives at a BMW Service Centre to the moment you are handed back your keys. But that’s not where the benefits end. Next time you need assistance on the road, simply reach for your mobile and through the BMW Customer App request for Roadside Assistance in a matter of seconds. These are just some of the ways in which the BMW Customer App will take your BMW ownership experience many notches higher. Download now to begin your experience.

What’s New

Version 1.5.0

• Finance Calculator.
• Part Payment Service Request
• Early Termination Service Request.
• Videos.
• Download Center.

Ratings and Reviews

2.2 out of 5
18 Ratings

18 Ratings

Vijay_S ,

Not much useful to customer

I thought this will be a replacement of connected app. Found this is more useful to BMW and dealers than owners.

What is the use of providing an app that have information customer already know. In business when you look only at numbers and stop the feedback channel this kind of substandard app get released.

Update after few months of use,
Completely useless and overhead of entering password each time to access the app. Never saw such insane design even for most secured bank apps.

At last after 6month use removed this useless app from my device.

Grow up else - graveyard is full of those who once thought they are indispensable

rahulred5 ,

Connected drive

Start in the right direction but most features on app don’t work and also where are connected features ?

Even Maruti Suzuki is coming out with connected cars and bmw charges 1 crore and can’t bring out connected drive for India

2244 ,

Not able to create account

Even after filling all details, it says no record found.


Bayerische Motoren Werke Aktiengesellschaft
20.3 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Rated 4+
© 2018 BMW Group India


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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